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Taylor Blennert

@taylorblennert

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Data-driven operations lead with 5 years in impounds, expertise in analytics, process improvement, and team leadership.

United States

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What I'm looking for

I seek a data-driven operations or leadership role where I can apply analytics to streamline processes, reduce loss, coach teams, and drive measurable operational improvements.

I am a motivated, detail-oriented operations professional with five years of experience in impounds and recovery functions, focused on using data analytics to improve processes and reduce loss. I deliver organized reporting across productivity, lien loss prevention, customer service, and identify opportunities for operational improvement.

I have led teams and administered departmental committees—scheduling meetings, delegating tasks, creating recognition programs, and managing inbound production, training, and performance goals. I’ve built and maintained audit controls, produced team reports to optimize workflow, and negotiated with external partners to mitigate company costs.

My background includes customer-facing and technical roles—from creating notarized legal documents and detailed case notes to veterinary technical duties requiring critical decision-making. I bring strong communication, time-management, collaborative leadership, and analytical skills to roles that value process improvement and measurable operational impact.

Experience

Work history, roles, and key accomplishments

Assistant Manager

Forever 21

Managed daily store operations including cash handling, staff training and scheduling, and maintaining store presentation to drive sales and customer experience; coached team to meet business goals.

Cash Handling Scheduling Visual Merchandising Sales Coaching Customer Service Performance Management

Lead Process & Fulfillment

Santander Consumer

Owned data analytics and reporting for the impounds department to drive productivity and lien-loss prevention; administered audits and implemented process improvements that increased operational efficiency. Managed inbound team, led training, set performance goals, and ran committee activities to improve engagement.

Data Analysis Reporting Process Improvement Team Management Auditing Scheduling Training

Impounds Clerk

Santander Consumer

Prepared and notarized legal documents, performed outbound calls to lots to gather information, and maintained clear, detailed notes to streamline handoffs and ensure compliance with legal changes.

Documentation Compliance Data Entry Record keeping

Senior Recovery & Reinstatements Representative

Santander Consumer

Managed accounts to reduce aging and company loss through efficient decision-making and lot negotiations; produced and maintained team reports to improve associate productivity and led a departmental committee for team engagement.

Account Management Collections Negotiation Reporting Team Leadership Time Management

Veterinary Technician

Banfield Pet Hospital

Created detailed medical records, trained new technicians, managed scheduling and supply inventory, and monitored anesthesia, making rapid decisions in high-risk scenarios to ensure patient safety and workflow efficiency.