Tayla Huckel

• Development of Sales Pipeline tracking tool including workflows and automations.
• New business development targeting organisations across hospitality, education, venue and corporate sectors.
• Full sales cycle ownership from cold outreach through to onboarding and retention.
• Pipeline management with performance exceeding KPIs.
• Cross-functional collaboration with internal teams to deliver

• Manage backend operations for multi-million-dollar client accounts, from order to delivery - including purchase orders, stock receipting, adjustments, credits, sales orders, and invoicing.
• Administer and maintain multiple business systems including Xero, HubSpot, Monday.com, Shopify, and Unleashed, ensuring accurate product setup, pricing, and data integrity across platforms.
• Coordinate prod

Responsible for responding to staff queries, logging all event activity and data, answering inbound telephone and radio communications, entering job requests into the Incident Management System, and liaising with support services team leaders to resolve issues.
As a supervisor, I lead a team of operators and coordinate their respective roles with their abilities and the requirements of each situa

• Merchandise – count in and out merchandise as required, operate POS systems, provide customer service selling merchandise.
• Turnstiles – checking all tickets and assisting patrons with entering the venue.
• Auditorium – checking all tickets and assisting patrons to where their seats are, operate the lifts and utilise 2-way radios.
• Other duties as required.

- Coordination of a redeveloped eLearning program which was delivered to 500+ Event Day staff members across 7 work streams for the Australian Open within a 3 month period.
- Creation of a Precinct Management Plan for the Australian Open, collaborating with Tennis Australia and Melbourne Park stakeholders. This document acts as an all-encompassing resource for the event, and aimed to pull togethe

- Responsible for the onboarding of two new Account Managers, assisting in the onboarding of two additional warehouse assistants.
- Creation and expansion of key training materials and staff resources within Sharepoint for increased staff knowledge and efficiency.
- Creation of new SEO-optimised webpages and other marketing materials to support the marketing team in a full website re-launch.

- Overhauled incident reporting at the company, developing and presenting comprehensive reviews and insights quarterly. Over the space of 12 months, was able to reduce the incident rate from 13.5% to 2.26%, saving the company thousands of dollars in reimbursement or re-make costs; and improving customer experience.
- Wrote and submitted multiple business award applications for the company, allowi

- Stepped into more of a leadership position in Operations. Moving away from packing and checking the boxes myself to helping manage and oversee the wider Operations team.
- Provide customer service to sales enquiries via email, form submission and phone calls, taking the customer seamlessly through the entire sales experience from enquiry to delivery of product.
- Led product research to present

• Managing quality control, logistics and overseeing/monitoring production schedules for local and international orders.
• Copywriter and editor for monthly marketing campaigns and newsletters, blogs aligned with SEO and marketing strategy, and social media posts.
• Business improvements including:
1) A full website review, identifying and facilitating the implementation of improvements across d

Worked with the Senior A-League (Mens), Senior W-League (Womens) and National Youth League (U20s Mens) teams.
Duties included:
• Assisting with the set-up and administration of athlete monitoring (GPS, Heart rate monitors)
• Assisting with physical preparation (Pre-activation, conditioning sessions and rehabilitation)
• Organisation of athlete supplementation (e.g. protein shakers etc.)
• Assist

Work as part of a coaching team to provide fun and safe gymnastics programs for beginner athletes; children usually aged between 5 and 12 years.

Undertaken part time, expected completion June 2026.

Subjects studied include:
- Introduction to the Sport Industry
- Sport Organisation Behaviour
- Sport and the Law
- Sport Ethics and Integrity
- Sport Marketing
- Financial Interpretation
- Sport Business Innovation and Technology
- Strategic Management
- Fan & Participant Engagement
- Sport Governance

Areas of study include:
- Building relationships
- Physical health
- Exercise programs for Older Adults
- Musculoskeletal Rehabilitation
- Inclusive Programming

Overall course WAM: 88.08

Studied subjects in the areas of:
- Exercise programming and delivery
- Strength and Conditioning
- Exercise physiology
- Anatomy
- Biomechanics
- Data Analytics and Performance Analysis
- Skill Acquisition and Development