At F&MD Marketing Agency, I manage client onboarding and account success, develop marketing strategies, and track marketing and business metrics. I also lead client retention and engagement initiatives.
At Rota das Oficinas, I developed commercial and marketing strategies, defined and monitored KPIs, and managed campaign timelines and budgets. I also developed retention strategies and upselling and cross-selling approaches.
Earlier at Rota das Oficinas, I planned social media content and created SEO-focused content, email campaigns, e-books, and blog articles. I also supported customer service and account management.

