At Valdosta Family Medicine, I respond to inquiries, update patient information in Epic and LabNet, draw blood, and collect specimens for testing. I also place test orders and document services while following HIPAA confidentiality guidelines.
At Surgery Matters, I answered patient calls, verified insurance, collected payments, and processed medical billing information. I used Availity and entered medical codes, and supervised patient account representatives.
My experience also includes phlebotomy at Octapharma Plasma, South Georgia Medical Center, and Grifols Biomat USA, along with customer service and cashier work. I hold a Georgia Certified Phlebotomist Technician certification and an Associate of Science Degree in Medical Billing and Coding from Ultimate Medical Academy.
