tatenda i nyebera

Optimized reporting accuracy, reducing data discrepancies by 35% through automation and enhanced data validation processes. Enhanced business decision-making by defining and analyzing key performance metrics, leading to more data-driven strategies.

Increased customer issue resolution rates by 40% through data-driven troubleshooting and proactive support strategies. Reduced call handling time by implementing structured diagnostic processes, improving service efficiency.

Increased student engagement by 30% through interactive projects and technology-integrated lesson plans. Enhanced IT infrastructure, streamlining network administration and reducing system downtime.

Developed structured lesson plans, improving curriculum consistency and knowledge retention. Tutored students individually, ensuring a deeper understanding of computer science principles.

Implemented IT solutions, improving operational efficiency and reducing system downtimes for multiple clients. Analyzed business IT requirements, recommending scalable solutions that improved workflow productivity.

Currently pursuing a Master of Science in Data Analytics. This program focuses on advanced data analysis techniques, statistical modeling, and the application of data-driven insights to solve complex business problems.

Completed a Certificate in Networks and Communications. This program provided foundational knowledge in network infrastructure, communication protocols, and system administration.

Obtained a Bachelor of Science in Computer and Information Systems. The curriculum covered core concepts in computer science, information systems management, and software development.