Open to opportunities

Chipo Jokonya

@chipojokonya

Message

I am an Operations and Project Manager focused on people data and equity.

Zimbabwe

Message

What I'm looking for

I seek senior roles combining project and operations leadership with people-data and equity-focused initiatives in collaborative, growth-oriented organizations where I can build dashboards, mentor teams, and drive data-informed decisions.

I am a results-driven Operations and Project Manager with over 10 years’ experience leading cross-functional projects across education and IT. I hold PMP and ITIL certifications and I am completing an MSc in Data Science.

I design and deploy people-data systems and BI solutions, building dashboards, automating reporting workflows, and directing predictive analytics that improved retention by 12% and on-time graduation by 8%. I combine technical skills (Python, SQL, Power BI, Tableau) with stakeholder-centered project management to translate data into equitable leadership actions.

I excel at budget oversight, remote team coordination, and mentoring programs that advance equity and staff development. I deliver projects on time and within budget while enabling leaders with timely, actionable people insights.

Experience

Work history, roles, and key accomplishments

Current

Operations & Data Consultant

Current

Self-Employed

Jan 2023 - Present (2 years 7 months)

Led project management for learning and development dashboards, automating reporting workflows to provide timely people data for leadership decision-making. Coordinated mentor-mentee matching and provided operational support for budget tracking across multiple client projects.

Project Management Python SQL Power BI Tableau Data Analysis Survey Design Stakeholder Management

Current

Group IT Data Manager

Current

Chartered Accountants Academy

Jan 2018 - Present (7 years 7 months)

Designed and deployed staff and student performance dashboards that improved retention by 12% and led predictive analytics initiatives that increased on-time graduation by 8%. Oversaw academic and operational projects and managed IT/BI budgets to ensure effective resource utilization and equitable access to data-driven tools.

SQL MySQL Power BI Tableau Predictive Analytics Data Visualization Project Management Budget Management Stakeholder Management

IT Administrator

Chartered Accountants Academy

Jan 2013 - Jan 2017 (4 years)

Project-managed the design and maintenance of a MySQL-based data warehouse and automated backup and disaster recovery processes to improve resilience and continuity. Delivered end-user BI training to enable staff self-service reporting and supported ad hoc reporting needs.