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@chipojokonya
I am an Operations and Project Manager focused on people data and equity.
I am a results-driven Operations and Project Manager with over 10 years’ experience leading cross-functional projects across education and IT. I hold PMP and ITIL certifications and I am completing an MSc in Data Science.
I design and deploy people-data systems and BI solutions, building dashboards, automating reporting workflows, and directing predictive analytics that improved retention by 12% and on-time graduation by 8%. I combine technical skills (Python, SQL, Power BI, Tableau) with stakeholder-centered project management to translate data into equitable leadership actions.
I excel at budget oversight, remote team coordination, and mentoring programs that advance equity and staff development. I deliver projects on time and within budget while enabling leaders with timely, actionable people insights.
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Work history, roles, and key accomplishments
Self-Employed
Jan 2023 - Present (2 years 10 months)
Led project management for learning and development dashboards, automating reporting workflows to provide timely people data for leadership decision-making. Coordinated mentor-mentee matching and provided operational support for budget tracking across multiple client projects.
Chartered Accountants Academy
Jan 2018 - Present (7 years 10 months)
Designed and deployed staff and student performance dashboards that improved retention by 12% and led predictive analytics initiatives that increased on-time graduation by 8%. Oversaw academic and operational projects and managed IT/BI budgets to ensure effective resource utilization and equitable access to data-driven tools.
Chartered Accountants Academy
Jan 2013 - Jan 2017 (4 years)
Project-managed the design and maintenance of a MySQL-based data warehouse and automated backup and disaster recovery processes to improve resilience and continuity. Delivered end-user BI training to enable staff self-service reporting and supported ad hoc reporting needs.
Degrees, certifications, and relevant coursework
Master of Science, Data Science
Pursuing an MSc in Data Science at the University of Johannesburg with expected completion in 2025.
Master of Science, Information Technology
Completed an MSc in Information Technology at the National University of Science and Technology in 2018.
Bachelor of Science, Information Technology
Completed a Bachelor of Science in Information Technology at Midlands State University in 2013.
Software and tools used professionally
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