Madhavi Roy

I am a dedicated Business Analyst with a strong focus on delivering and implementing effective business solutions for both B2B and B2C clients. My experience spans several years in the industry, where I have honed my skills in customer relationship management, process optimization, and developing tools that drive client success. I pride myself on being a proactive problem-solver with excellent communication skills, capable of working independently while also collaborating effectively across teams.

Throughout my career, I have successfully designed and maintained structured onboarding workflows, supported performance review tracking, and streamlined internal processes to enhance efficiency. My technical expertise includes proficiency in SQL, SAS, and advanced MS Excel, along with analysis tools such as Tableau and Power BI. I have a proven track record of managing daily operations, resource allocation, and preparing comprehensive reports to ensure transparency for management and stakeholders.

With a Master's in Business Administration and a strong academic background, I am committed to continuous learning and professional development. I am eager to leverage my skills and experience to contribute to a dynamic organization that values innovation and client success.