Tasia Love
@tasialove
Customer service and program manager driving team performance and measurable revenue growth.
United StatesWhat I'm looking for
I am a goal-oriented Customer Service and Program Manager with over 15 years of leadership experience, skilled at training, mentoring, and building collaborative teams that exceed sales and service targets. I have a strong track record of process improvement, stakeholder communication, and managing programs with multiple workstreams while maintaining budgets and operational compliance.
I deliver measurable results—overseeing program operations, recruiting and developing staff, launching social media strategies to grow business, and achieving sustained month-over-month revenue gains for specialty programs. I prioritize clear communication, positive workplace culture, and pragmatic problem solving to boost customer satisfaction and employee retention.
Experience
Work history, roles, and key accomplishments
Program Manager
Education Based Housing, Inc
Feb 2023 - Present (3 years 1 month)
Managed and supervised daily program operations and multiple strategic projects, improving workflows and resolving technical, financial, and operational issues to maximize productivity and profitability.
Fitness Program Manager
Team Tasia Fitness
Aug 2009 - Present (16 years 7 months)
Implemented social media and business development strategies, trained staff, and maintained high customer satisfaction to drive new and repeat patronage.
Customer Service Manager
Fitness Connection
Aug 2009 - Aug 2022 (13 years)
Trained and supervised staff, resolved workflow issues through cross-functional collaboration, and led classes and programs that achieved over 20% month-over-month revenue growth for six months.
Education
Degrees, certifications, and relevant coursework
CompTIA A+
Certification, Information Technology
Completed CompTIA A+ technical training coursework focused on foundational IT skills and hardware/software troubleshooting.
Technical Institute of America
Completed vocational coursework at Technical Institute of America in New York, NY.
Lambath University
Sports Management and Nutrition
Studied Sports Management and Nutrition.
Sales Development Representative Training Course
Training Course, Sales
Completed a Sales Development Representative training course focused on sales techniques and prospecting.
Availability
Location
United StatesAuthorized to work in
Job categories
Interested in hiring Tasia?
You can contact Tasia and 90k+ other talented remote workers on Himalayas.
Message TasiaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
