I'm looking for a remote role in Client Relations, Executive Support, Business Operations, Project Coordination, or Virtual Assistance. I enjoy managing client communication, email, follow-ups, scheduling, projects, and day-to-day administrative operations. I'm looking for a role where I can work independently, stay organized, and help keep clients, tasks, and workflows moving smoothly.

Tashana Cunningham
@tashanacunningham
Client Relations, Executive Support & Business Operations professional with 10+ years of experience in client service and remote operations.
What I'm looking for
At Worldwide Express, I managed client communication throughout the full project lifecycle, from initial inquiry and quotation through payment, project delivery, review, and follow-up. I maintained client and project records in Trello, monitored deadlines, and coordinated time-sensitive workflows to support on-time delivery.
When translation project coordination became part of my responsibilities, I sourced translators, coordinated assignments, negotiated rates and timelines, monitored project progress, and reviewed completed files for visible issues before delivery.
At CT Productions and Entertainment, I provided part-time executive administrative support to the CEO, including calendar management, meeting scheduling, client communication, follow-ups, and travel research.
My experience includes Microsoft 365, Google Workspace, Trello, Slack, Outlook, Zendesk, Tawk.to, and Wave. I am comfortable working independently in remote environments, managing competing priorities, learning new systems, and keeping communication, tasks, and follow-ups organized.
Experience
Work history, roles, and key accomplishments
Client Relations Representative
Worldwide Express
Jan 2021 - Sep 2026 (5 years 8 months)
Served as primary client contact throughout the project lifecycle, managing communication from inquiry to post-delivery resolution. Expanded responsibilities in 2024 to include translation project coordination, sourcing and evaluating translators, and negotiating rates.
Executive Administrative Support
CT Productions and Entertainment
Dec 2021 - Apr 2026 (4 years 4 months)
Provided part-time administrative support to the CEO, managing calendar, scheduling meetings, and coordinating communications. Researched and coordinated travel arrangements.
Technical Support Advisor
Advantage Communications
Oct 2017 - Feb 2018 (4 months)
Provided inbound technical support to Flow customers, diagnosing and troubleshooting internet connectivity and modem issues.
Customer Service Agent
ACS, A Xerox Company
Oct 2013 - Mar 2017 (3 years 5 months)
Provided inbound customer service and technical support for Amazon UK, resolving inquiries and assisting with Kindle device issues. Advanced to Mayday Technical Advisor and Acting Quality Analyst.
Education
Degrees, certifications, and relevant coursework
Alison
Customer Services Certificate, Customer Services
2026 - 2026
Earned a Customer Services Certificate from Alison in January 2026.
Edna Manley College of the Visual and Performing Arts
Bachelor of Arts, Jazz & Popular Music Studies
2009 - 2013
Completed coursework toward a Bachelor of Arts in Jazz & Popular Music Studies from 2009 to 2013.
Media Technology Institute
NCTVET Certificate, Techniques of Video Production
2008 - 2008
Earned an NCTVET Certificate in Techniques of Video Production in 2008.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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