Open to opportunities

Cheron Lawson

@cheronlawson

Message

Dependable executive assistant optimizing operations and executive productivity.

Jamaica

Message

What I'm looking for

I seek a role supporting senior leaders where I can streamline operations, improve processes, and contribute to team efficiency in a collaborative, growth-oriented environment.

I am a dependable Executive Assistant with over five years of experience supporting high-level executives in dynamic environments. I specialize in organizing complex schedules, coordinating travel, and streamlining communications to keep leadership focused.

My work has produced measurable results: I reduced data entry errors by 25% and accelerated reporting by 20% through optimized Google Sheets and Forms, and improved routine task completion time by 15% by piloting new action-item processes.

I have supported C-suite leaders and senior IT teams, managing calendars for a CIO and six senior IT leaders while collaborating with a global staff of over 80 using Microsoft Teams and other collaboration tools. I also bring strong customer-service and training experience from long-term roles at UWI.

I hold a BSc in Psychology and am pursuing a Diploma in Sign Language Interpretation. I am committed to confidentiality, efficient operations, and fostering team collaboration to drive organizational success.

Experience

Work history, roles, and key accomplishments

Executive Assistant

The Wound Pros Co.

Dec 2023 - Dec 2025 (2 years)

Supported the CIO and six senior IT leaders by managing calendars, travel, and meetings; optimized data capture with Google Sheets/Forms to reduce entry errors by 25% and accelerate reporting by 20%.

Executive Support Calendar Management Travel Coordination Google Sheets Microsoft Teams Process Improvement Action Tracking

Senior Secretary

UWI Mona – EMD

Oct 2021 - Nov 2023 (2 years 1 month)

Managed and prioritized 500+ daily electrical requests, escalated critical incidents to technical teams, and produced monthly operations reports, reducing email backlog by 40% and improving service compliance to 95%.

Report Preparation Administrative Operations

Administrative Assistant

UWI Open Campus

Mar 2008 - Oct 2021 (13 years 7 months)

Managed admissions and registration for 25 local programs using the Banner system, supervised a customer service team of three, and coordinated exam preparation and distribution for multiple programs.

Admissions Banner SIS Team Supervision Customer Service Record keeping Documentation

Education

Degrees, certifications, and relevant coursework

The University of the West Indies, Mona

Diploma in Sign Language Interpretation, Sign Language Interpretation

2022 -

Pursuing a Diploma in Sign Language Interpretation at The University of the West Indies, Mona, focusing on practical interpretation skills and communication access.