TS
Open to opportunities

Tarzan Sahai

@tarzansahai

Customer service professional with strong communication and problem-solving skills.

India

What I'm looking for

I am looking for a progressive work environment that values customer satisfaction and personal growth.

I am a dedicated customer service professional with a strong background in engaging with clients and addressing their needs effectively. My journey began with a graduation from Grace Bible College & Seminary, where I developed a solid foundation in communication and interpersonal skills. Over the years, I have honed my abilities through various roles, including my current position as a Safety Specialist at Airbnb, where I have been since 2020.

In my role at Airbnb, I focus on assisting customers with past-due payments while maintaining a friendly and professional demeanor. My experience as a Customer Care Representative at Personiv has equipped me with the skills necessary to handle challenging situations with ease. I pride myself on my problem-solving abilities and adaptability, which allow me to navigate the complexities of customer interactions successfully.

Experience

Work history, roles, and key accomplishments

AI
Current

Safety Specialist

Airbnb

Jan 2021 - Present (4 years 5 months)

Currently working as a Safety Specialist, responsible for engaging with customers regarding past-due payments. Focused on maintaining a professional demeanor and assisting customers in meeting their financial obligations.

PE

Tele Sales Associate

Personiv

Feb 2021 - Mar 2021 (1 month)

Served as a Tele Sales Associate, engaging with customers to promote products and services. Utilized effective communication skills to drive sales and enhance customer relationships.

AS

Customer Care Representative

Admiral Solutions

Jan 2021 - Feb 2021 (1 month)

Worked as a Customer Care Representative, focusing on assisting customers with their inquiries and ensuring satisfaction. Developed strong communication and problem-solving skills while maintaining a friendly demeanor over the phone.

Education

Degrees, certifications, and relevant coursework

GS

Grace Bible College & Seminary

Bachelor of Theology, Theology

Completed my graduation (B. Th) from Grace Bible College & Seminary.

NS

National Institute of Open Schooling

Intermediate, General Education

Passed Intermediate examination from NIOS.

CE

Central Board of Secondary Education

Secondary, General Education

Passed Secondary examination from CBSE.

Tech stack

Software and tools used professionally

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Tarzan Sahai - Safety Specialist - Airbnb | Himalayas