Tarun Sabbarwal
@tarunsabbarwal1
I’m a Product Analyst turning behavioral data into retention and revenue growth.
What I'm looking for
I’m a Product Analyst with 7 years of B2C experience, including 3 years specializing in funnel optimisation, experimentation, and behavioural analytics. I’ve delivered measurable outcomes like 15% churn reduction, 12% QoQ retention growth, and a 31% CTR lift through AI experiment evaluation.
I focus on turning data signals into product decisions: cohort analysis, retention and funnel conversion analysis, user segmentation, and North Star & modelling. I design and evaluate A/B tests with clear primary metrics and guardrails, using statistical significance testing to drive rollout recommendations.
From my recent Retention Analyst work at Teleperformance–Adobe Process to earlier roles across business and operations, I’ve built risk-scoring models, monitored LTV/CSAT/engagement signals, and collaborated asynchronously with cross-functional stakeholders. I’m currently in a career break for professional development, completing IBM-backed Product Management & AI specialization and building end-to-end analytics projects (including on GitHub) to deepen my impact.
Experience
Work history, roles, and key accomplishments
Retention Analyst
Teleperformance
Apr 2024 - Aug 2025 (1 year 4 months)
Analyzed 20,000+ customer touchpoints using funnel analysis and cohort segmentation, uncovering a 40% workflow drop-off and reducing global churn by 15% through retention interventions. Engineered SQL-based risk-scoring models and designed end-to-end A/B tests to deliver statistically validated rollout recommendations.
Business Analyst
Kotak Mahindra Life Insurance
Feb 2022 - Aug 2023 (1 year 6 months)
Performed end-to-end sales funnel gap analysis and partnered with leadership and sales stakeholders to implement process changes that improved conversion by 18% and increased cross-sell by 20%. Analyzed workforce performance to identify attrition drivers and recommended interventions that reduced team churn by 30%.
Business Development Manager
Vedantu
May 2019 - Oct 2021 (2 years 5 months)
Managed 2,000+ B2C sales interactions, identifying funnel drop-off patterns and generating conversion insights to support revenue growth for EdTech product lines. Translated customer behavior into actionable learnings for improving the sales funnel performance.
Operations & Production Analyst
Deep Industries Pvt. Ltd.
Dec 2017 - Apr 2019 (1 year 4 months)
Monitored ONGC gas throughput on AJAX compressors by tracking production KPIs and identifying flow-rate variances. Coordinated corrective actions to maintain uninterrupted delivery targets.
Education
Degrees, certifications, and relevant coursework
JECRC University, Jaipur
Bachelor of Technology, Mechanical Engineering
2017 - 2026
B.Tech in Mechanical Engineering at JECRC University in Jaipur.
Coursera
Course Certificate, Generative AI
Completed Generative AI Fundamentals on Coursera.
Coursera
Specialization, Product Management & Artificial Intelligence
Completed the IBM-backed Product Management & AI Specialization on Coursera.
Coursera
Course Certificate, Data Analytics & BI
Completed training in SQL, Power BI, Python, and Excel on Coursera.
Availability
Location
Authorized to work in
Job categories
Skills
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