TMTyron Mrkulić
@tyronmrkuli
Detail-oriented professional with strong teamwork and communication skills.
Bosnia and HerzegovinaWhat I'm looking for
I am a dedicated professional with a strong background in customer service and hospitality. My experience spans various roles, including Sales for an Integration Teaching Platform and multiple positions in the restaurant industry across Switzerland and Croatia. I thrive in teamwork and communicate effectively, ensuring smooth operations in every task I undertake.
Throughout my career, I have developed a keen ability to manage time efficiently and pay attention to details. My confidence and flexibility allow me to adapt to changes and tackle challenges with ease. I am passionate about providing excellent service and creating positive experiences for customers, which has been a consistent theme in my work history.
Experience
Work history, roles, and key accomplishments
Sales - Integration Teaching Platform
Meister Cody GmbH
Jan 2025 - Present (5 months)
Currently working in sales for an integration teaching platform, focusing on customer engagement and product promotion. Responsible for managing client relationships and driving sales growth.
Waiter/Restaurant Shift Supervisor
Restaurant Wasserfels
Aug 2023 - Oct 2023 (2 months)
Supervised restaurant shifts while providing excellent customer service as a waiter. Managed team operations and ensured smooth service during busy hours.
Waiter
Hotel Montana
May 2023 - Oct 2023 (5 months)
Provided high-quality service to guests in a hotel setting, ensuring customer satisfaction and efficient service delivery.
Waiter
Restaurant Klewenstock
Feb 2023 - Apr 2023 (2 months)
Served food and beverages to customers while maintaining a clean and organized dining area. Focused on providing an enjoyable dining experience.
Cocktail Bartender/Bar Manager
Restaurant and Night Club Seven
May 2022 - Oct 2022 (5 months)
Managed bar operations and crafted cocktails while ensuring customer satisfaction in a vibrant nightlife environment.
Waiter
Restaurant Tri Grede
Jun 2021 - Sep 2022 (1 year 3 months)
Delivered exceptional service to restaurant patrons, ensuring a pleasant dining experience through effective communication and teamwork.
Customer Support
AXA Switzerland
Oct 2021 - Jan 2022 (3 months)
Provided customer support for AXA, addressing inquiries and resolving issues efficiently to enhance customer satisfaction.
Customer and Technical Support
Vodafone Germany
Jan 2020 - Jun 2021 (1 year 5 months)
Provided technical support and customer service for Vodafone, assisting customers with inquiries and technical issues.
Waiter
Hotel Riva
Apr 2019 - Sep 2019 (5 months)
Served guests in a hotel environment, focusing on customer satisfaction and efficient service delivery.
Cocktail Bartender
Cocktail Bar Martinino
Jun 2018 - Sep 2018 (3 months)
Crafted cocktails and provided excellent service in a busy cocktail bar, ensuring customer satisfaction and a vibrant atmosphere.
Education
Degrees, certifications, and relevant coursework
Srednja Grafička Tehnička Škola Dizajna i Multimedije
High School Diploma, Multimedia and Web Design
2014 - 2018
High school for Multimedia and Web Design, focusing on graphic design principles, multimedia production, and web development techniques.
Tech stack
Software and tools used professionally
Availability
Location
Bosnia and HerzegovinaAuthorized to work in
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