At Cypress Fairbanks Independent School District, I performed on-site troubleshooting and physical repairs for technology components and network infrastructure to maintain instructional readiness.
I handled the setup, movement, and transportation of technology assets, and managed intake, configuration, mass-staging, and distribution of 1:1 Chromebooks and laptops.
I also tracked equipment transfers, processed hardware for end-of-life or e-waste disposition, and maintained asset records for financial audits.
Earlier, as an IT Support Center Analyst at Houston Metropolitan Transit Authority, I troubleshot hardware and software issues, tracked support requests, and managed user accounts through Active Directory.
