Carlos Diaz Laboy
@carlosdiazlaboy
IT support specialist training at TSTC who built Windows Server and Cisco network labs.
United StatesWhat I'm looking for
I built a Windows Server domain lab with AD DS, DNS, DHCP, about 100 user accounts, and security groups. I applied Group Policy and resolved client connectivity faults using ipconfig, nslookup, and ping.
At Electra Link, I installed and terminated about 5,000 Cat5e/Cat6 and fiber-optic runs, then tested and labeled each run and repaired physical connectivity faults. I’m a CompTIA A+ certified U.S. Army veteran completing the Networking program at TSTC, and I’m seeking an IT Support role helping users get back to work fast.
Experience
Work history, roles, and key accomplishments
Bus Driver
Waxahachie ISD
Operated school bus routes ensuring safe transportation of students.
Low Voltage Data Cable Installer
Electra Link
Oct 2024 - Mar 2025 (5 months)
Installed and terminated about 5,000 Cat5e/Cat6 and fiber-optic runs, mounting racks and patch panels. Tested and labeled every run with cable testers, and diagnosed and repaired physical connectivity faults to restore service.
Utilities Equipment Repairer (E-4)
U.S. Army / Army National Guard
Jan 2016 - Dec 2023 (7 years 11 months)
Diagnosed and repaired electrical and mechanical faults on utilities equipment using technical manuals, supporting a unit of about 300 soldiers. Kept accountability for about $50,000 in tools and equipment through regular inventory inspections, and documented every repair so audits stayed traceable.
Maintenance Technician I
Southern Champion Tray
May 2021 - Mar 2023 (1 year 10 months)
Troubleshot electrical, mechanical, and operational faults on about 40 production machines, completing about 100 repairs per week. Tracked parts and documented each repair to prevent repeat failures.
Police Officer
Puerto Rico Police Department
Enforced laws and ensured public safety as a police officer.
Education
Degrees, certifications, and relevant coursework
Texas State Technical College
Networking Program, Networking
2026 -
Currently enrolled in the Networking program at Texas State Technical College, with hands-on labs in Windows Server, Active Directory, Cisco, and Linux.
Per Scholas
IT Support Training, IT Support
2025 - 2025
Completed IT Support Training with Google IT Support courses on Coursera, 5 of 5 completed, from October to December 2025.
CompTIA
CompTIA A+, IT Support
CompTIA A+ certification issued in January 2026, valid through January 2029.
Coursera
Google AI Essentials, Artificial Intelligence
Completed Google AI Essentials course on Coursera in January 2026.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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