Tanja Clayton
@tanjaclayton
Customer-focused supervisor and healthcare records professional skilled in medical billing, coding, and patient support.
United StatesWhat I'm looking for
I’m a customer-focused supervisor with a strong health-administration foundation, combining medical billing and coding credentials (CPT Codes, ICD-10, and medical terminology) with hands-on front-office experience. In my current role as a Sales Floor Supervisor, I lead daily sales floor operations, support customers with questions and service needs, and keep store organization and merchandising aligned with company standards.
Across my background, I’ve also provided safe, dependable transportation services, delivered compassionate in-home care, and supported clinical operations as a Medical Records/Receptionist—scheduling appointments, managing registration and check-out, collecting copays, and maintaining accurate, confidential records. I’m especially proud of my emphasis on documentation and continuity—keeping daily logs, using EMR systems, and communicating clearly with stakeholders to ensure accurate coverage, smooth office workflows, and dependable service.
Experience
Work history, roles, and key accomplishments
Sales Floor Supervisor
Burlington
Aug 2019 - Present (6 years 10 months)
Supervise daily sales floor operations, ensuring merchandise presentation, customer service support, and store organization align with company standards. Manage cash office logs and register procedures, and execute visual merchandising displays and floor resets to enhance the shopping experience.
Transportation Driver
Temple CDC Child Care
May 2010 - Aug 2019 (9 years 3 months)
Provided safe, reliable student transportation by following organizational safety procedures and maintaining timely pick-up and drop-off. Managed daily transportation logs and student documentation, completed routine vehicle checks, and communicated with staff, students, and families.
Home Health Aide
Seniorbridge Home Care
May 2010 - Oct 2010 (5 months)
Provided compassionate in-home care, assisting with daily living activities, personal support, and household tasks. Monitored client needs, supported mobility and daily routines, and communicated changes to appropriate staff to maintain continuity of care.
Home Health Aide
Amazing Grace Union
Nov 2007 - Oct 2010 (2 years 11 months)
Delivered patient-centered home care services, assisting with daily activities, personal care, and household support. Documented client care activities and observed changes in health status while collaborating with healthcare staff and families to follow individualized care plans.
Medical Records Receptionist
Dr Rabia Awam MD
Mar 2004 - Aug 2009 (5 years 5 months)
Managed front desk operations including appointment scheduling, patient registration, check-out procedures, and copay collection. Organized and filed confidential medical records, communicated with insurance companies, and supported smooth daily office workflows with professional patient care.
Medical Records Receptionist
New Jersey Imaging Network
Feb 2002 - Mar 2004 (2 years 1 month)
Scheduled patient appointments and handled registration, check-out, and copay collection in a medical imaging office setting. Verified insurance information, maintained organized patient files, and supported front office operations through patient communication and administrative coordination.
Education
Degrees, certifications, and relevant coursework
Allison Medical Billing
Medical Billing and Coding
Medical billing training including CPT/ICD-10, medical terminology, and billing documentation (date provided: March 2026).
Branford Institute
Training completed at Branford Institute (month/year provided: October 2007; details not specified).
Enadex Training Institute
Training completed at Enadex Training Institute (month/year provided: October 2001; details not specified).
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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