Dalano Sandoval
@dalanosandoval
I support patients, providers, and customers through medical scheduling, call service, and retail operations.
United StatesWhat I'm looking for
I'm currently scheduling appointments for family medicine, internal medicine, OB/GYN, and other providers at Presbyterian Healthcare Services. I answer first-responder calls and coordinate with nurses, medical assistants, and doctors in a fast-paced environment using Epic, Genesys, and Teams.
Across Aetna and CVS Health, I've supported patients and members by answering questions, resolving issues, providing solutions, and building professional customer relationships over the phone.
My background also includes emergency room security at HHS and long-term retail operations at Walmart and Hibbett Sports, including cash handling, inventory, merchandising, loss prevention, sales targets, and team support. I bring leadership, training, communication, and initiative to every role.
Experience
Work history, roles, and key accomplishments
Medical group scheduler
Presbyterian Healthcare Services
Oct 2024 - Present (1 year 10 months)
Schedules appointments for providers in a fast-paced environment using Epic, Genesys, and Teams while collaborating with nurses, MAs, and doctors.
Security Guard
HHS
May 2020 - Jun 2024 (4 years 1 month)
Provided emergency room security, badged employees and customers, checked bags, and managed visitor passes.
Medical call Representative
Aetna, a CVS Health Company
Apr 2019 - Apr 2023 (4 years)
Handled patient calls, provided assistance to clients, and built customer loyalty through professional service.
customer service rep
AETNA
Aug 2018 - Aug 2019 (1 year)
Answered questions, resolved issues over the phone, created emotional connections with members, and multitasked effectively.
sales associate
walmart
Mar 2014 - Dec 2018 (4 years 9 months)
Conducted monthly inventory counts, performed deposit reconciliation, managed theft, and ensured proper merchandise labeling.
Sales Associate
Wal-Mart
Mar 2009 - Dec 2018 (9 years 9 months)
Provided customer service, tracked monthly sales targets, completed operational requirements, and managed store merchandising and loss prevention.
assistant manager
hibbett sports
Jun 2011 - Jun 2018 (7 years)
Answered customer questions, operated cash registers, maintained merchandise, promoted products, and managed store sections.
Sales Associate
Hibbett Sports
Jun 2011 - Jan 2018 (6 years 7 months)
Assisted with store operations, coordinated revenue, formulated pricing policies, and prepared daily logs.
Education
Degrees, certifications, and relevant coursework
Americas High School
High School Diploma, General Studies
Completed high school education at Americas High School in 2010.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
Interested in hiring Dalano?
You can contact Dalano and 90k+ other talented remote workers on Himalayas.
Message DalanoGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
