Jody Arbeau
@jodyarbeau
Experienced customer service professional
What I'm looking for
As a seasoned customer service professional, I bring a strong background in both team member and managerial roles to the table. With a proven ability to handle customer inquiries and resolve issues effectively, I ensure high levels of satisfaction and loyalty. My customer-first mindset, adaptability, and ability to work in remote environments have allowed me to deliver consistent results in fast-paced and dynamic settings.
In my previous role as Manager, Key Holder, and Team Member at Stokes Canada, I oversaw daily store operations, including inventory management and team scheduling. I also delivered high-quality customer service, trained and mentored team members, and actively engaged in merchandising and product displays to drive sales.
With my experience as a Caretaker, I developed strong multi-tasking abilities, adaptability, and problem-solving skills that transfer well to remote working. I am confident in my ability to bring value to any organization with my strong work ethic and customer-centric approach.
Experience
Work history, roles, and key accomplishments
Manager, Key Holder, Team member
StokesCanada
Nov 2017 - Aug 2022 (4 years 9 months)
Oversaw daily store operations, including opening and closing procedures, inventory management, and team scheduling to ensure smooth business flow. Delivered high quality customer service by assisting clients with product selections, addressing inquires, and resolving issues promptly, contributing to a positive customer experience.
Caretaker
Saint John High School
Jul 2022 - Aug 2022 (1 month)
Provided daily care, support, and supervision. Managed all household tasks. Gained multi-tasking abilities. Adapted quickly to changing needs, fostering resilience, problem-solving, and time-management skills that all transfer to remote working.
Education
Degrees, certifications, and relevant coursework
Jody hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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