Tania Furtado
@taniafurtado
Human Resources & HRIS benefits specialist who improves data accuracy, compliance, and employee experience.
United StatesWhat I'm looking for
I’m a Human Resources professional with deep expertise in benefits administration and HRIS data integrity, built through hands-on ownership of day-to-day operations for large employee populations. At Agero Adm. Services Corps., I ensured ACA compliance, maintained UKG records, and delivered strong employee service through clear, empathetic communication, achieving 95% processing accuracy and improved data integrity by 98% through audit controls.
I also strengthen the financial and operational side of benefits: I reconciled invoices, resolved billing discrepancies, and recovered $800K in overcharges while supporting monthly benefits billing of $4.3M annually. I partner closely with Finance, Payroll, and external vendors to resolve eligibility and coverage issues quickly, and I produced recurring HR analytics reports that support cost and compliance decisions.
Experience
Work history, roles, and key accomplishments
Benefits & HRIS Specialist
Agero Adm. Services Corp
Aug 2017 - Feb 2026 (8 years 6 months)
Owned day-to-day benefits administration and UKG HRIS data integrity for 1,500 employees, achieving 95% processing accuracy. Resolved billing discrepancies, recovering $800K in overcharges, and improved HRIS data accuracy by reducing data inconsistencies 98% through recurring audits.
Human Resources Specialist
Robert Half Employment Agency
Jan 2015 - Jul 2017 (2 years 6 months)
Supported HR operations across multiple organizations by maintaining HRIS employee records, improving audit readiness, and processing onboarding and employee changes for 110 employees per month. Led a transition from paper to electronic records, improving document access efficiency by 100%, while maintaining strict confidentiality of employee data.
Education
Degrees, certifications, and relevant coursework
Lesley University
Master of Arts, Elementary Education
Completed 30 credits toward an MA in Elementary Education at Lesley University in Cambridge, MA.
Pontificate University of Parana State
Bachelor of Arts, Portuguese Literature
Earned a Bachelor of Arts in Portuguese Literature from Pontificate University of Parana State in Brazil.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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