Tania Befumo

I am a dedicated Human Services Specialist with extensive experience managing Medicaid eligibility, determinations, and re-determinations for aged, blind, and disabled populations. I handle intake, data entry, verification, and case tracking using state systems and departmental processes.

At the Office of Temporary Assistance I conduct income and citizenship verifications, process redeterminations, prepare daily assignment sheets, and train staff to ensure accurate case handling. I have been responsible for distributing and tracking Medicaid cases and producing Trenton state reports for family and pregnancy-related programs.

Previously, as an Online Sales Representative and Wholesale Sales Assistant, I managed B2B and e-commerce customer issues, reconciled payments, prevented significant fraud, and coordinated logistics across multiple warehouses. I also interviewed and trained new hires, improving team retention.

I bring strong attention to detail, proficiency with state and commercial systems, and a commitment to efficient, client-centered service delivery. I am reliable in high-volume environments and experienced at mentoring colleagues to maintain compliance and productivity.