Open to opportunities

Aubryana Futrell

@aubryanafutrell

Message

Highly adaptable Human Services professional with leadership skills.

United States

Message

What I'm looking for

I am looking for a role that allows me to lead a team, foster collaboration, and drive positive change within an organization focused on community support and development.

I am a highly adaptable and communicative Human Services professional with a Master’s in Management and a Bachelor’s in Allied Health Science. My experience includes providing exceptional customer service, problem-solving, and mentoring, all of which have equipped me to excel in a supervisory role. I have a proven track record of maintaining 100% promptness and contributing to process and policy improvements within a large agency.

In my current role as an Assistance Payments Specialist with the State of Michigan, I assess client applications for eligibility for government assistance programs, conduct thorough interviews, and collaborate with community resources to ensure seamless service delivery. My previous experience as a Services Specialist allowed me to develop comprehensive case plans for children in foster care, providing advocacy and support while maintaining accurate case records. I am passionate about leading and supporting a team to achieve organizational goals and improve the lives of those I serve.

Experience

Work history, roles, and key accomplishments

Current

Assistance Payments Specialist

Current

State of Michigan

Feb 2020 - Present (5 years 4 months)

Assessed client applications for eligibility for government assistance programs, conducting thorough interviews and gathering necessary documentation. Collaborated with agency staff and external partners to ensure seamless service delivery, contributing to process improvements and ensuring compliance with State and Federal regulations.

Data Analysis Microsoft Office Communication Interpersonal Skills

Services Specialist

State of Michigan

Aug 2019 - Present (5 years 10 months)

Assessed the needs of children and facilities, developing comprehensive case plans focused on safety, permanency, and well-being goals. Maintained regular contact with children in foster care, providing support and advocacy, while collaborating with community agencies to offer comprehensive support services.

Conflict Resolution Communication Interpersonal Skills Organizational Skills MI Sacwis Teamwork

Nursing Technician

Spectrum Health

Sep 2018 - Present (6 years 9 months)

Assisted the healthcare team with various patient care tasks, including bathing, dressing, and feeding, while monitoring and recording vital signs. Provided emotional support to patients and their families, ensuring a clean and organized patient environment.

Communication Interpersonal Skills Teamwork Multitasking Organizational Skills Epic Time Management

Residential Instructor

Hope Network

Jul 2017 - Present (7 years 11 months)

Facilitated daily activities and programs for residents in a supportive environment, providing individual and group counseling to address personal challenges. Collaborated with a multidisciplinary team to develop and implement individualized treatment plans, monitoring residents' progress and promoting community.

Communication Interpersonal Skills Teamwork Conflict Resolution Organizational Skills

Education

Degrees, certifications, and relevant coursework

Grand Valley State University

Bachelor of Science, Allied Health Science

Completed a Bachelor of Science in Allied Health Science, gaining foundational knowledge in healthcare systems and practices. Additionally, pursued a minor in Psychology, enhancing understanding of human behavior and mental health.

Davenport University

Master of Management, Management

Grade: With Distinction (4.0 GPA)

Achieved a Master of Management degree, focusing on advanced leadership, organizational development, and strategic decision-making. Graduated with Distinction, demonstrating exceptional academic performance and a cumulative GPA of 4.0.