ZBZhiasia Bazemore
@zhiasiabazemore
Experienced income maintenance caseworker skilled in benefits administration and provider relations.
United StatesWhat I'm looking for
I am an Income Maintenance Caseworker II with a B.S. in Business Administration (Management concentration) and hands-on experience in benefits administration, provider services, billing reconciliation, and claims remediation. I combine analytical problem-solving, strong organizational skills, and experience maintaining positive provider relationships to ensure accurate benefits processing and client satisfaction.
I have worked in county social services, remote provider services, and retail management, where I supervised projects, coordinated meetings, managed records, and implemented systematic office procedures. I seek to apply my attention to detail, Microsoft Office proficiency, and casework experience to deliver reliable service and improved operational outcomes.
Experience
Work history, roles, and key accomplishments
Income Maintenance Caseworker II
Chowan County Dept. of Social Services
Jan 2022 - Present (4 years)
Managed beneficiary billing, reconciled accounts, monitored system accuracy, and completed subsidy and Medicaid-related assistance tasks to ensure correct benefit administration. Resolved discrepancies and implemented system modifications to accommodate solutions.
Provider Services Representative
Broadpath
Jan 2020 - Dec 2022 (2 years 11 months)
Built and maintained positive provider relationships, researched and remediated claims, and managed medical records to facilitate seamless provider-organization interactions. Produced and edited reports and supported patient satisfaction efforts.
Assistant Manager
Lids
Jan 2019 - Dec 2020 (1 year 11 months)
Supervised store projects and inventory operations, implemented office procedures, and initiated customer communications to ensure satisfaction. Managed event planning, reports, and data entry to maintain operational accuracy.
Education
Degrees, certifications, and relevant coursework
EUElizabeth City State University
Bachelor of Science, Business Administration
Pursued a Bachelor of Science in Business Administration with a concentration in Management.
Bertie STEM High School
High School Diploma, High School Diploma
Completed High School Diploma at Bertie STEM High School in Windsor, NC.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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