Open to opportunities

tania User

@taniaandassociates

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Designer of trust-centered systems, AI governance, and digital transformation frameworks for complex organizations.

Jamaica

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What I'm looking for

Seeking strategic integration & architecture roles ready for ISO-guided frameworks. I help organizations up-level quality, implement rigorous risk governance, and align staff as their core intellectual property through comprehensive operational mapping.

I've built a 25+ year career designing operational frameworks, digital transformation strategies, and risk governance models, beginning with management consulting at PricewaterhouseCoopers.

Through Tania Thomas & Associates, I've architected and copyrighted a proprietary systems integration framework that embeds human-centered trust and autonomous compliance into enterprise workflows. I consult mid-sized enterprises on reducing administrative drag, modernizing legacy infrastructure, and pursuing secure digital transformation.

Across Jamaica's enterprise and public-sector landscape, I've led digital transformation, creative placemaking, economic digitization, and multi-stakeholder operational alignment initiatives. My work connects national regulatory requirements with practical corporate execution while improving service delivery and cross-functional performance.

I'm focused on operationalizing trust, information security, and technical compliance for the autonomous agentic economy, using ISO 9001, ISO/IEC 27001, and ISO/IEC 42001 as governance guardrails.

Experience

Work history, roles, and key accomplishments

Current

Principal Integration Architect

Current

Tania Thomas & Associates

Jul 2023 - Present (3 years 1 month)

Architected and copyrighted a proprietary systems integration framework embedding human-centered trust and autonomous compliance into enterprise workflows. Consult mid-sized enterprises on modernizing legacy infrastructures for secure digital transformations.

Excel Project Management CRM Salesforce Microsoft Office Stakeholder Management Financial Reporting GPT Strategic Planning Revenue Growth Efficiency Improvement

SENIOR STRATEGIC ADVISOR

Jamaica Business Development Corporati

Mar 2007 - Aug 2024 (17 years 5 months)

1. Spearheaded digital transformation, creative placemaking, and economic digitization initiatives.

2. Engineered operational alignment frameworks for complex, multi-stakeholder service industries, bridging the gas.

3. Implemented systemic change management programs that optimized service delivery pipelines and cross-functional performance metrics.

Project Management Excel CRM Microsoft Office Stakeholder Management Financial Modeling Business Planning feasibility studies

Hospitality Management Executive

AMRESORTS

Sep 2017 - Dec 2020 (3 years 3 months)

Transformed culture and safeguarded 100 million USD in contracts, upleveled to ISO ASQI ECRISTAL.
Directed corporate services, high-level business transformation, and strategic planning for prominent private sector entities and public institutions.
Designed rigorous internal audit systems, risk mitigation plans, and financial planning frameworks organizational resilience.

Change Management Competency Based Training And Assessment Staff Development Executive Presence

Management Consultant

PwC

Jun 2004 - Feb 2008 (3 years 8 months)

Executed foundational business assessments, corporate restructuring strategies, and financial compliance audits for enterprise clients. Developed a core methodology in data-driven diagnostic mapping and systemic risk analysis, and led high-stakes receivership by managing stakeholder relations and enforcing governance.