Tanaka Daka
@tanakadaka
Experienced technical support engineer
What I'm looking for
I am a seasoned technical support engineer with a strong background in IT infrastructure management, security, and customer support. With a Master's in Information Systems Management and a Bachelor's in Computer Science, I possess a unique blend of technical expertise and passion for problem-solving.
Throughout my career, I have demonstrated a proven track record of resolving support issues, implementing disaster recovery procedures, and enhancing company websites. As a Fortinet certified professional and Google Andela Scholarship alumni, I am well-equipped to provide technical expertise and drive innovation in a dynamic, forward-thinking organization.
I am confident that my diverse skillset and passion for problem-solving will enable me to make valuable contributions to your team and help the company achieve its goals.
Experience
Work history, roles, and key accomplishments
IT Officer
Baines Intercare
Jan 2022 - Jul 2023 (1 year 6 months)
Managed server environments, implemented disaster recovery procedures, and provided technical support to staff and customers.
IT Intern
Engineering Medical Fund
Jun 2020 - Jul 2021 (1 year 1 month)
Revamped the company website, assisted in setting up the Qalisa Health Fund system, and resolved customer support issues.
Education
Degrees, certifications, and relevant coursework
Tanaka hasn't added their education
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Software and tools used professionally
Availability
Location
Authorized to work in
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