Tammera Haase - Customer Service Representative - Wells Fargo Call Center | Himalayas
Tammera HaaseTH
Open to opportunities

Tammera Haase

@tammerahaase

Dedicated customer service representative with extensive administrative experience.

United States

What I'm looking for

I am looking for a role that values customer service and offers opportunities for growth.

I am a dedicated customer service representative with over three years of experience in call center environments, particularly at Wells Fargo. My commitment to excellence has been recognized through numerous eCards from the quality assurance team, and I consistently receive positive feedback from customers. My flexibility and time management skills have allowed me to train in multiple departments, enhancing my ability to accommodate various workloads.

Prior to my role at Wells Fargo, I gained valuable experience as a front desk receptionist at the Oregon Driver Education Center, where I honed my skills in scheduling, customer interaction, and office management. My background also includes working as a licensed insurance agent and owning a successful beauty salon, where I developed strong leadership and organizational skills. I am passionate about providing exceptional service and ensuring customer satisfaction in every interaction.

Experience

Work history, roles, and key accomplishments

OC

Front Desk Receptionist

Oregon Driver Education Center

Nov 2020 - Nov 2021 (1 year)

Managed phone calls, scheduled appointments, and updated customer information. Operated general office equipment, handled complaints, and generated client completion certificates in accordance with policy.

BL

Office Specialist II

Brenner & Company, LLC

Jan 2001 - May 2003 (2 years 4 months)

Managed phone calls, filing, and general office equipment operation. Scheduled appointments, maintained agency forms, referred customers to tax documents, and assisted with payroll calculation.

Education

Degrees, certifications, and relevant coursework

PB

Phagans School of Beauty

Trade School, Cosmetology

Attended trade school for Cosmetology. The program provided comprehensive training in hair and beauty services, preparing for a career as a cosmetologist.

PR

ProSchools

License, Insurance Agent

Completed a trade school program to obtain an Insurance Agent License. The curriculum focused on the essential knowledge and skills required for working as a licensed personal lines insurance agent.

CC

Chemeketa Community College

Some College, Administration

Undertook some college coursework in Administration. This period of study provided foundational knowledge in administrative practices and principles.

Tech stack

Software and tools used professionally

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