Tammera Haase
@tammerahaase
Dedicated customer service representative with extensive administrative experience.
What I'm looking for
I am a dedicated customer service representative with over three years of experience in call center environments, particularly at Wells Fargo. My commitment to excellence has been recognized through numerous eCards from the quality assurance team, and I consistently receive positive feedback from customers. My flexibility and time management skills have allowed me to train in multiple departments, enhancing my ability to accommodate various workloads.
Prior to my role at Wells Fargo, I gained valuable experience as a front desk receptionist at the Oregon Driver Education Center, where I honed my skills in scheduling, customer interaction, and office management. My background also includes working as a licensed insurance agent and owning a successful beauty salon, where I developed strong leadership and organizational skills. I am passionate about providing exceptional service and ensuring customer satisfaction in every interaction.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Wells Fargo Call Center
Nov 2021 - Nov 2024 (3 years)
Received eCards for job performance and positive customer surveys. Trained and worked in two additional departments due to flexibility, time management, and ability to accommodate workloads.
Front Desk Receptionist
Oregon Driver Education Center
Nov 2020 - Nov 2021 (1 year)
Managed phone calls, scheduled appointments, and updated customer information. Operated general office equipment, handled complaints, and generated client completion certificates in accordance with policy.
Insurance Agent
Brown Insurance Agency
May 2003 - Jan 2005 (1 year 8 months)
Worked as a licensed personal lines insurance agent, managing all aspects of home and auto policies. Responsibilities included processing changes, filing claims, and assisting with general office duties.
Office Specialist II
Brenner & Company, LLC
Jan 2001 - May 2003 (2 years 4 months)
Managed phone calls, filing, and general office equipment operation. Scheduled appointments, maintained agency forms, referred customers to tax documents, and assisted with payroll calculation.
Owner, Cosmetologist
Artistic Hair Design
Jun 1993 - May 2000 (6 years 11 months)
Owned and operated a beauty salon with 7 hair stations and 2 nail stations. Responsibilities included scheduling, product management, hiring, firing, cleaning, customer relations, cash balancing, and general ledger maintenance.
Education
Degrees, certifications, and relevant coursework
Phagans School of Beauty
Trade School, Cosmetology
Attended trade school for Cosmetology. The program provided comprehensive training in hair and beauty services, preparing for a career as a cosmetologist.
ProSchools
License, Insurance Agent
Completed a trade school program to obtain an Insurance Agent License. The curriculum focused on the essential knowledge and skills required for working as a licensed personal lines insurance agent.
Chemeketa Community College
Some College, Administration
Undertook some college coursework in Administration. This period of study provided foundational knowledge in administrative practices and principles.
Availability
Location
Authorized to work in
Job categories
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