Tamlyn Engelbrecht
@tamlynengelbrecht
Dedicated German Speaking Customer Service Agent with teaching experience.
What I'm looking for
I am a results-oriented professional with a strong background in customer service and education. My experience as a German Speaking Customer Service Agent at Concentrix has honed my communication and organizational skills, allowing me to effectively assist customers while maintaining a high level of service. I have consistently been praised for my hard work and dedication by both colleagues and management.
Prior to my role in customer service, I worked as a Pre-School Teacher at Little Heros, where I developed my ability to think creatively and work well under pressure. My educational background, including a TEFL Certificate and a C1 certificate in German, complements my practical experience, enabling me to engage with diverse audiences effectively. I am eager to bring my skills and passion for helping others to a new role.
Experience
Work history, roles, and key accomplishments
German Speaking Customer Service Agent
Concentrix CVG South Africa
Jun 2024 - Present (1 year 1 month)
Provided customer service to German-speaking clients, resolving inquiries and issues efficiently. Utilized language skills to ensure clear and effective communication with customers.
Pre-School Teacher
Little Heros
Jan 2022 - Present (3 years 6 months)
Taught pre-school children, fostering their early development and learning. Managed classroom activities and ensured a safe and engaging environment for students.
Education
Degrees, certifications, and relevant coursework
Deutsche Schule Pretoria
TEFL Certificate, Teaching English as a Foreign Language
Completed the TEFL Certificate program, gaining qualifications to teach English as a foreign language. This certification enhanced pedagogical skills and prepared for diverse teaching environments.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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