Mona Henosa

I am a positive, dynamic customer-service professional who enjoys meeting and talking to new people and thrives under pressure. I manage my time effectively and think outside the box to deliver valuable, innovative ideas.

I have hands-on experience as an Agent and Contact Agent and worked as a Receptionist, and I hold certifications including TEFL, Business Administration, Montessori teaching, and graphic/Affinity design. My background combines strong people skills with practical, service-focused roles.

I love learning and teaching, and I bring leadership, active listening, and problem-solving to every role. I am confident my communication skills and organizational strengths make me a strong candidate for customer-facing and teaching positions.