Open to opportunities

Tamiriz Lima

@tamirizlima

Message

Client-focused operations and relationship manager with 15+ years improving processes and supporting clients.

United States

Message

What I'm looking for

I am seeking a client-facing operations role where I can manage end-to-end workflows, improve processes, support cross-functional teams, and contribute to growth in a collaborative, entrepreneurial environment.

I am a client-focused operations and relationship management professional with 15+ years supporting long-term client relationships, coordinating cross-functional operations, and improving business processes across retail, service, and remote environments. I lead end-to-end projects, serve as a primary client contact, conduct market and audience analysis, and optimize workflows to drive performance and on-time delivery.

I have experience founding and running a publishing services company, coordinating remote projects for an inclusive content studio, and managing operations and POS/system implementations in Brazil. I bring a consultative, detail-driven approach, strong business analysis skills, and proven ability to manage end-to-end workflows independently and in entrepreneurial organizations.

Experience

Work history, roles, and key accomplishments

Current

Co-Founder / Publisher

Current

T&J Publishing Services LLC

Jun 2023 - Present (2 years 7 months)

Lead end-to-end publishing projects from concept validation to launch, coordinating designers, editors, and vendors to deliver on-time and track post-launch performance to optimize workflows.

Project Management Publishing Market Analysis Content Development

Remote Project & Client Support Coordinator

TraceOn – Inclusive Content Studio

Feb 2017 - Jun 2023 (6 years 4 months)

Coordinated client requests, project scopes, and delivery timelines while liaising between clients and internal teams to sustain long-term relationships and ensure consistent project execution.

client support Project Coordination Cross Functional Communication Account Management Remote Collaboration Reporting

Operations & Client Relationship Manager

Yoga Modeladores

Apr 2013 - Oct 2016 (3 years 6 months)

Managed consultative client relationships and led POS/inventory (LINX) implementation and training while overseeing operations, purchasing, and financial reporting to improve performance visibility.

Client Relationship Management Linx POS Inventory Management Operations Reporting Logistics Coordination

Sales & Account Support Coordinator

Scala Sem Costura

Mar 2011 - Jan 2013 (1 year 10 months)

Supported transactions and account records using the LINX system, assisted with inventory coordination and supply chain tasks, and maintained scheduling during management transitions.

Linx POS Sales Support Inventory Coordination Supply Chain Scheduling Operational Support

Store Operations Associate

Le Belle Bijoux

Dec 2008 - Mar 2011 (2 years 3 months)

Supported store operations including customer service, inventory planning, supplier coordination, and visual merchandising to enhance customer experience and drive repeat business.

Customer Service Inventory Planning Visual Merchandising Sales Support Store Operations

Education

Degrees, certifications, and relevant coursework

Centro Universitário Internacional - UNINTER

Bachelor of Business Administration, Business Administration

Completed a Bachelor of Business Administration program, graduating in October 2017 with coursework focused on business administration principles and operational management.