tamer razheh

Scheduled and coordinated vehicle pick-up and delivery services for customers, providing regular updates on vehicle status and estimated times of arrival (ETAs) via text message and phone calls. Addressed customer inquiries regarding pick-up and delivery schedules, resolving any scheduling conflicts efficiently.

Utilized strong analytical skills to identify and resolve data inconsistencies efficiently. Contributed to optimizing workflows by automating repetitive data entry tasks using Excel tools.

Demonstrated exceptional customer service skills in a fast-paced, high-pressure environment. Ensured passenger safety and provided assistance as needed.

Applied technical problem-solving skills to resolve item-related issues, ensuring smooth operations. Provided training on data-driven processes to enhance team efficiency and developed solutions to improve the inventory management system.

Improved data integrity through meticulous entry and validation processes. Managed and maintained databases to ensure accuracy and accessibility of information.

Conducted surveys to collect and analyze data for large-scale market research projects. Provided customer service support to survey participants.

Provided high-quality technical and customer support to players in Arabic and English via email and chat, resolving technical issues and account-related problems to enhance user satisfaction. Collaborated with developers to report and document game bugs for improvement.

Pursued a Master of Science in Computer Science, achieving a Merit. Focused on advanced topics within the field, preparing for specialized roles.

Completed a Bachelor of Science (Honors) in Computing Science, graduating with First Class honors. Gained a strong foundation in computing principles and practices.