Tamara Mazur

I'm currently managing daily operations at Mulan Beauty & Spa Salon in Dubai, a premium beauty salon serving 500+ clients monthly. I improve customer-experience standards while supporting service quality and business performance.

I lead a team of 3 administrators and 12 masters, implemented a KPI framework, and coordinate external contractors and marketing initiatives. I also plan, execute, and analyze marketing campaigns and sales performance to increase brand awareness and client acquisition.

Previously, at MeTime Beauty Salon in Shanghai, I handled front-desk operations, coordinated stylist availability, processed payments, maintained records, supported inventory tracking, and increased revenue through upselling and cross-selling.

My experience also includes receptionist work at Bellagio Hotel in Shanghai, where I developed front-desk, complaint-handling, CRM, booking-system, and administrative-support skills. I've progressed from Administrator to Operations Manager across premium beauty salons in Shanghai and Dubai.