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Andrea Alexis Batacan

@andreaalexisbatacan

Operations Associate at Careem DineOut who supported 150+ restaurant partners and reconciled 25,000+ monthly transactions.

United Arab Emirates

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At Careem DineOut, I supported onboarding and training for 150+ restaurant partners, helping staff adopt the platform and keep menus, offers, and campaigns accurate in the app.

I also managed monthly billing cycles and Statements of Account reconciliation for a portfolio of 2,000+ partners. I reconciled 25,000+ monthly transactions and supported approximately AED 5 million in merchant settlements, using Excel reports and dashboards to monitor billing and operational activity.

Previously, at Bayt.com, I generated and qualified 100+ leads monthly and maintained CRM records for 1,200+ company profiles and contacts. My experience also includes event operations and data support at Vibes Events (Dubai World Trade Centre) and client service at Parfums Christian Dior.

Experience

Work history, roles, and key accomplishments

Operations Associate - DineOut

Careem

Mar 2025 - May 2026 (1 year 2 months)

Supported onboarding and training of 150+ restaurant partners on the Careem DineOut platform, ensuring smooth adoption and operational alignment. Managed billing cycles, SOA reconciliation, and tax invoices for 2,000+ partners, reconciling 25,000+ monthly transactions.

Partner Onboarding Training Operational Support Billing SOA Reconciliation VAT Compliance Excel Dashboarding Process Improvement Stakeholder Management

Enterprise Business Development Officer

Bayt.com

Jan 2022 - Jan 2024 (2 years)

Promoted company solutions to C-suite executives and HR leaders, generating and qualifying 100+ leads monthly. Managed CRM records for 1,200+ profiles and represented the company at career fairs and networking events.

Business Development Lead Generation CRM Communication Skills Relationship Management Networking team development

Event Operations & Data Specialist

Vibes Events (Dubai World Trade Centre)

Mar 2018 - Apr 2019 (1 year 1 month)

Managed entry and maintenance of 10,000+ exhibitor and visitor records, ensuring data integrity. Supported event operations by assisting 15,000+ visitors and exhibitors, monitoring compliance with venue policies.

Data Entry Data Integrity Event Operations Customer Service Compliance Attention To Detail Problem Solving

Beauty Advisor

Parfums Christian Dior

Mar 2015 - Jul 2016 (1 year 4 months)

Delivered personalized consultations to Dior clients, educating on products and brand heritage. Built relationships with 100+ repeat and VIP clients monthly and supported store operations with 100% inventory accuracy.

Client Consultation Product Knowledge Fragrance Consultations Makeup Application Relationship Building Inventory Management Sales