Renad Sultan

Handled customer inquiries, orders, and concerns via email and phone in English. Assisted with order updates, returns, replacements, and issue resolution.

Managed salon accounts, appointments, and daily operations. Provided professional eyelash extension services with attention to detail.

Managed store organization, accounts, and social media. Handled supplier relations and coordinated orders, ensuring customer satisfaction.

Developed and implemented HR policies and procedures. Managed recruitment, interviewing, and onboarding of new employees.

Completed Baccalaureate degree at Al jinan high school in Tripoli, Lebanon.

Completed several English language courses to improve communication and fluency.

Attended Business Development courses focused on growth strategies and management.

Professional training in eyelash application techniques.