Open to opportunities

Tamara Frederick

@tamarafrederick

Message

Certified mediator and criminal justice graduate with bilingual skills and a focus on conflict resolution.

United States

Message

What I'm looking for

I seek roles in mediation or criminal-justice-related positions that value respectful, cross-cultural communication, opportunities for certification growth, and remote or flexible work.

I am a certified mediator and Criminal Justice graduate with practical experience facilitating dispute resolution, conducting unbiased intake, and guiding parties toward mutually acceptable outcomes. I bring strong interpersonal communication, critical thinking, and bilingual abilities (English and intermediate Spanish) applied in teen court and internship mediation settings.

My background includes cashier and customer-service roles that reinforced accuracy, inventory and transactional responsibility, plus ongoing professional development in state mediation certification, cybersecurity, environmental science, and language learning. I am driven to contribute respectful, innovative problem-solving and cross-cultural communication to organizations seeking dependable remote or in-person team members.

Experience

Work history, roles, and key accomplishments

Mediator

Teen Court Resolution Dispute Center

Jun 2019 - Jun 2021 (2 years)

Facilitated discussions and guided parties toward mutually acceptable agreements as a sworn mediator, documenting proceedings and ensuring unbiased information capture. Trained in active listening and detailed note-taking to support fair dispute resolution.

Médiation Conflict Resolution Active Listening Case Documentation Criminal Justice Ethics

Cashier / Customer Service Rep

Walmart

Nov 2016 - Oct 2019 (2 years 11 months)

Processed customer transactions, applied discounts, conducted price checks and maintained balanced register drawers to ensure accurate financial handling and customer satisfaction. Resolved customer inquiries and supported store operations.

Point of Sale Cash Handling Customer Service Price Checks Attention To Detail Communication

Order Taker / Inventory Clerk

McDonald's

May 2014 - Nov 2015 (1 year 6 months)

Assisted customers with order selection, verified orders for accuracy and documented supply needs while reconciling stock counts to maintain appropriate inventory levels. Supported fast-paced service and teamwork.