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catherine innes

@catherineinnes

Friendly customer service with extensive experience with dedication and reliability.

United States
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What I'm looking for

I am looking for a role that values customer service and offers growth opportunities.

I'm a friendly and personable cashier with significant experience in customer service. Over the past few years, I've honed my skills in various retail environments, where I've successfully assisted customers with their purchases and contributed to the overall success of the stores I've worked in.

At Traders Village, I was responsible for managing cash registers, conducting inventory, and ensuring compliance with alcohol sales regulations. My role at Family Dollar further developed my ability to handle transactions accurately while maintaining a professional demeanor, even in challenging situations. I pride myself on my strong communication skills and my ability to address customer needs effectively.

Currently, I am working at Circle K, where I continue to provide excellent client service and maintain a clean and organized checkout area. I am passionate about creating a positive shopping experience for customers and am always eager to learn and grow in my career.

Experience

Work history, roles, and key accomplishments

CK
Current

Cashier/Customer Service

Circle K

May 2023 - Present (2 years 2 months)

Processed customer payments efficiently and accurately, providing correct change and receipts. Verified customer identification for age-restricted purchases. Maintained a clean and organized checkout area.

TV

Concessions

Traders Village

Oct 2021 - Sep 2023 (1 year 11 months)

Managed cash register operations, including accurate cash handling and daily reconciliation. Conducted end-of-day inventory for all concession items. Ensured compliance with age verification policies for alcohol sales.

FD

Cashier/Customer Service

Family Dollar

Aug 2022 - May 2023 (9 months)

Greeted customers and accurately processed transactions, ensuring correct entry of all sales. Maintained professionalism when handling difficult customer interactions. Assisted with various floor duties, including cleaning, stocking, and shelving.

Education

Degrees, certifications, and relevant coursework

CS

Cypress Fall High School

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge across various subjects. Developed essential computer skills, including proficiency in Microsoft Word, Excel, PowerPoint, Instagram, and internet usage.

Tech stack

Software and tools used professionally

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catherine innes - Cashier/Customer Service - Circle K | Himalayas