Sarah Burns
@sarahburns
Dependable customer service professional with strong problem-solving skills.
United StatesWhat I'm looking for
I'm a dedicated professional with a strong background in customer service and team leadership. My experience spans various roles, including my current position as a Keyholder at Dollar General, where I manage cash register operations and ensure a smooth customer experience. I pride myself on my ability to communicate effectively and maintain organization in fast-paced environments.
Throughout my career, I've developed a reputation for being dependable and detail-oriented. My previous roles, including as a Customer Service Associate at Circle K and a Security Guard, have honed my problem-solving skills and ability to handle customer interactions with professionalism. I am committed to providing reliable support and ensuring customer satisfaction in every task I undertake.
Experience
Work history, roles, and key accomplishments
Keyholder
Dollar General
Aug 2023 - Present (2 years 11 months)
Served as a team lead, authorized to handle returns and manage damaged items. Directed cashiers and managed deposits and cashier balancing.
Babysitter
Freelance
May 2020 - Present (6 years 2 months)
Provided childcare for friends' children and assisted with household cleaning. Supported a family friend with larger groups of children.
Security Guard
AK Security
Sep 2022 - May 2023 (8 months)
Secured designated areas and reported any unusual findings. Communicated observations to property management or on-site managers.
Customer Service
Circle K
Nov 2021 - Apr 2022 (5 months)
Operated cash registers and handled customer complaints. Utilized communication skills to resolve issues and ensure customer satisfaction.
Cap 2 Associate
Walmart
Jan 2019 - Dec 2019 (11 months)
Unloaded 2500-piece trucks and stocked merchandise in a timely fashion. Maintained organization of products.
Education
Degrees, certifications, and relevant coursework
Carteret Community College
Pharmacy Technician, Pharmacy Technology
Completed a program to become a Pharmacy Technician. Gained knowledge and skills relevant to pharmacy operations and patient care.
Helen Hunt Jackson
Diploma, College Preparatory Studies
Obtained a College Prep Diploma. Focused on preparing for higher education.
Availability
Location
United StatesAuthorized to work in
Job categories
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