Adrianna Gibson
@adriannagibson
Detail-oriented professional with expertise in mediation and legal assistance.
What I'm looking for
I am a detail-oriented and organized professional with training in mediation, legal assistance, and administrative support. My strong background in client communication, conflict resolution, and office operations allows me to thrive in high-pressure environments. I am well-versed in Microsoft Office applications, including Word and Excel, as well as Adobe tools for document handling and editing.
Throughout my career, I have demonstrated my ability to support document processing, file maintenance, and data accuracy. I have completed a Conflict Management Certification Program at Dallas College, where I gained familiarity with the Texas Family Code and family law procedures. Additionally, I have trained in handling sensitive legal situations and documentation, which has further honed my skills in effective legal office administration.
Experience
Work history, roles, and key accomplishments
BDC Agent
Viva Corporation
Oct 2019 - Dec 2019 (2 months)
Handled incoming and outgoing correspondence via phone, email, and text. Accurately updated customer data in VinSolutions system. Coordinated information flow between departments to support timely documentation and response.
Sales Associate
Lowe's
Sep 2018 - Jul 2019 (10 months)
Managed merchandise, assisted customers with transactions, and processed returns. Maintained clean, organized, and functional work areas across multiple departments. Provided helpful solutions to customer concerns including order pickups and credit issues.
Education
Degrees, certifications, and relevant coursework
Dallas College
Certification, Conflict Management
Studied conflict resolution, active listening, and negotiation. Gained familiarity with the Texas Family Code, family law procedures, and the role of mediators. Trained in handling sensitive legal situations and documentation.
Udemy
Certification, Legal Office Administration
Completed a program focused on effective legal office administration.
Franklin HS
High School Diploma
Graduated with a high school diploma.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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