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Aritra Chatterjee

@aritrachatterjee1

Front Office Manager at Starling Atlanta Midtown by Hilton who oversaw daily front office operations and guest service.

What I'm looking for

I'm seeking to leverage my background in luxury operations and five-star service to provide seamless administrative and logistical support, with the highest levels of discretion and efficiency.

At Starling Atlanta Midtown by Hilton, I oversaw daily front office operations and guest service. I handled check-in and check-out, reservations, room assignments, and guest complaints.

At ITC SONAR, KOLKATA, I greeted visitors, handled inquiries, and supported check-ins and check-outs. At Hotel Du Parc Niederbronn Les Bains, I managed guest communication and coordinated requests while maintaining records and office supplies.

Experience

Work history, roles, and key accomplishments

SH

Front Office Manager

Starling Atlanta Midtown by Hilton

Jan 2025 - Jan 2026 (1 year)

Overseeing daily front office operations and ensuring exceptional guest service. Managing check-in/check-out procedures and leading/training front office staff.

Front Office Operations Guest Relationship Management Team Leadership Training Reservations Complaint Resolution

IS

Front Office Associate

ITC SONAR

Dec 2023 - Dec 2024 (1 year)

Greeting visitors, handling inquiries, and verifying payment methods. Checking guests in and out and responding to complaints.

Front Office Operations Guest Relationship Management Payment Processing Complaint Resolution

HB

Front Office Associate

Hotel Du Parc Niederbronn Les Bains

May 2023 - Nov 2023 (6 months)

Managed guest communication, coordinated requests, and handled mail. Maintained office supplies, records, and files.

Guest Communication Coordination Office Administration Record keeping

Education

Degrees, certifications, and relevant coursework

IK

International Institute of Hotel Management, Kolkata

Bachelor of Science, International Hotel and Tourism Administration

2019 - 2022

Pursued a Bachelor of Science in International Hotel and Tourism Administration, affiliated with MAKAUT.

NS

National Institute of Open Schooling

Class 12, General Studies

Completed Class 12 through the National Institute of Open Schooling.

Tech stack

Software and tools used professionally

Google Tag Manager

Google Analytics

Java

Availability

Looking for a job

Location

India

Authorized to work in

Salary expectations

30k+ USD

Job categories

Front Office Manager

Skills

Front Office Operations Guest Relationship Management Guest Communication Reservations Room Assignment Check in Check out Guest Complaint Resolution Administrative Support Logistical Support Records Management Office Supplies Management

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