Open to opportunities

Krittika Bhakat

@krittikabhakat

Message

Detail-oriented Tourism Management graduate with strong communication skills.

India

Message

What I'm looking for

I am seeking a role that allows me to leverage my skills in customer engagement and event management while contributing to a dynamic team focused on delivering exceptional guest experiences.

I am a passionate Tourism Management graduate with a strong foundation in communication and interpersonal skills. My experience in the travel industry has equipped me with the ability to deliver exceptional guest experiences and foster engagement. I thrive on contributing innovative solutions that drive business growth and enhance service quality.

Throughout my career, I have held various roles that have honed my skills in front desk operations, customer engagement, and event management. As a Front Desk Associate at Magnus Hotels & Apartments, I oversaw operations and ensured smooth guest interactions. My role as a Community Manager at Madpackers allowed me to strengthen brand presence and enhance service quality through client feedback, showcasing my ability to adapt and lead in dynamic environments.

In addition to my professional experience, I have actively participated in various workshops and training programs, including a Retailer Training Program under Skill India and a workshop on Artificial Intelligence in Tourism. These experiences have further enriched my understanding of the tourism sector and my commitment to continuous learning and growth.

Experience

Work history, roles, and key accomplishments

Front Desk Associate

Magnus Hotels & Apartments LLP

Dec 2024 - Feb 2025 (2 months)

Oversaw front desk operations, handled bookings and inquiries, and supported events and community engagement. Provided administrative and management assistance to ensure smooth hotel functioning.

Customer Service Administrative Assistance

Community Manager

Madpackers

Aug 2024 - Oct 2024 (2 months)

Managed customer engagement and organized events to strengthen brand presence. Enhanced service quality through client feedback and fostered a vibrant community.

Community Management Customer Engagement Brand Management Customer Feedback

Front Desk Executive

Madpackers

Jul 2024 - Aug 2024 (1 month)

Oversaw front desk operations, ensuring excellent customer service and smooth guest interactions. Handled reservations, inquiries, and administrative duties while assisting in event coordination and record-keeping.

Customer Service Reserving Event Coordination

Sales Department Intern

SOTC Travel Ltd.

Jun 2023 - Aug 2023 (2 months)

Assisted in CRM and sales, managed client inquiries, and provided travel solutions. Supported custom travel package design, gaining hands-on experience in travel planning and customer engagement.

CRM Sales Customer Engagement

Education

Degrees, certifications, and relevant coursework

Indian Institute of Tourism and Travel Management, Bhubaneswar

Graduation, Tourism Management

Completed a comprehensive program in Tourism Management, gaining expertise in various aspects of the travel industry. Developed strong communication and interpersonal skills essential for delivering exceptional guest experiences.

Techno India Group Public School, Bolpur

Higher Secondary Education, General Studies

Completed higher secondary education, building a foundational knowledge base across various subjects. Developed strong academic skills and prepared for further studies.

Techno India Group Public School, Bolpur

Secondary Education, General Studies

Completed secondary education, establishing a strong academic foundation. Developed essential learning skills and prepared for higher secondary studies.