Tamal Banik
@tamalbanik
I support airport operations, card processing, and AI data projects.
What I'm looking for
I've supported ground handling operations at Indothai Private Limited since January 2024, helping manage services for Etihad Airways, Thai Lion Air, and Air Arabia. I'm familiar with check-in counters, boarding gates, BMA, and BBA, and I led a team through a complex audit while maintaining industry compliance.
Previously, I worked in SBI Card analysis, processing, supervision, data allocation, file management, and transaction-related tasks. At Globsyn AI Workspace, I contributed to Amazon and Google projects through key-value work, text annotation, video annotation, and software maintenance.
Experience
Work history, roles, and key accomplishments
Customer Service
Indothai Private Limited Company
Jan 2024 - Present (2 years 8 months)
Provided customer service for ground handling operations at Indian airports, managing three flights for Etihad Airways, Thai Lion Air, and Air Arabia. Familiar with check-in counters, boarding gates, BMA, and BBA, and led a team through a complex audit ensuring compliance.
Education
Degrees, certifications, and relevant coursework
Globsyn Business School
Master of Business Administration, Business Administration
2021 - 2023
Grade: 6.00 CGPA
Completed a program at Globsyn Business School, achieving a final CGPA of 6.00.
Barrackpore Rastraguru Surendranath College
Bachelor of Arts, General Studies
2019 - 2022
Grade: 7.90 CGPA
Pursued undergraduate studies at Barrackpore Rastraguru Surendranath College, achieving a final CGPA of 7.90.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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