Open to opportunities

Taiwo Taiwo

@taiwotaiwo1

I resolve customer concerns quickly and deliver calm, accurate service in high-volume hospitality and healthcare settings.

Nigeria

Message

What I'm looking for

I'm looking to bring my problem-solving, communication, and customer service skills to a customer service role.

I've resolved guest requests, complaints, orders, and payments at Luxe Club and Hotel, delivering accurate, first-contact support during busy service periods.

I build rapport through attentive communication, de-escalate difficult interactions, and work closely with teams to keep customer-facing environments organized and guest-ready.

My experience at GVW Fertility Clinic strengthened my professionalism, confidentiality, attention to detail, and ability to support patients and staff in a sensitive healthcare setting.

Experience

Work history, roles, and key accomplishments

Customer Support / Barman

Luxe Club and Hotel

May 2022 - Aug 2022 (3 months)

Resolved guest requests and concerns on first contact, processed orders and payments accurately, and de-escalated complaints in a fast-paced hospitality environment.

Customer Service Problem Solving Active Listening Communication Skills Multitasking Conflict Resolution De escalation Attention To Detail Time Management Teamwork

Trainee / Support Staff

GVW Fertility Clinic

Jan 2020 - Jun 2020 (5 months)

Supported daily operations and client-facing areas, maintained a clean and welcoming environment, and assisted staff with routine tasks while ensuring confidentiality.

Customer Service Confidentiality Professionalism Attention To Detail Time Management Multitasking Problem Solving Communication Skills