Looking for a job

TAIWO ANIFOWOSE

@taiwoanifowose

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Reliable virtual assistant and customer service professional.

Nigeria

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What I'm looking for

I seek a remote role offering administrative and client-facing responsibilities, supportive culture, opportunities to coach or create learning materials, reliable processes, and growth in virtual operations and customer success.

I am a detail-oriented virtual assistant and customer support professional with over three years of remote experience and five+ years in customer-facing roles. I specialize in administrative coordination, client communication, and content creation to keep operations running smoothly.

I oversee virtual academy operations, design branded learning materials, and run public-speaking bootcamps while managing scheduling, follow-ups, and client relationships. My TESOL/TEFL certification and background in elocution and public speaking strengthen my instructional delivery and communication coaching.

I have supported insurance claims and frontline customer service, processed documentation accurately, and collaborated with sales and retention teams to improve client loyalty. As a freelance virtual English tutor and admin support specialist, I consistently receive high ratings for professionalism, clarity, and results.

I am tech-savvy and certified in cybersecurity foundations, virtual assistant competencies, and customer service simulations. I maintain a 95%+ client satisfaction rate, adapt quickly to online platforms across time zones, and prioritize reliability, empathy, and solution-focused service.