Looking for a job

Precious Willie

@preciouswillie

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Virtual Assistant delivering remote admin support, customer service, and online learning coordination.

Nigeria

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What I'm looking for

I’m looking for a remote role where I can manage communications, scheduling, documentation, and client/student support—especially in digital or learning environments. I want to help teams stay organized and learners succeed.

I’m a dedicated Virtual Assistant and online support professional with over 4 years of experience providing remote administrative support, customer assistance, and virtual platform coordination. I bring strong communication, organization, and problem-solving to every interaction.

In my recent roles, I’ve managed service inquiries through chat and email, supported client onboarding, and guided users through digital platforms. I maintain organized records using CRM systems, schedule follow-ups, and ensure timely communication to keep customer satisfaction high.

I also have experience supporting learners in virtual environments as a Virtual Tutor. I helped students and parents with class scheduling, meeting access, account setup, and I guided them through Zoom and Google Meet for smooth online learning.

What drives me is helping businesses stay organized and helping learners achieve their academic goals. I’m passionate about online learning support, documentation accuracy, and being the reliable person clients can count on when issues come up.

Experience

Work history, roles, and key accomplishments

Virtual Assistant (Remote)

Perly Gates Residence

Jan 2023 - Jan 2025 (2 years)

Provided remote customer and administrative support via chat and email while managing service inquiries and client onboarding. Maintained CRM records of interactions, scheduled follow-ups, and resolved issues to ensure timely communication.

Virtual Assistance Customer Support CRM Management Email Communication Scheduling Documentation Onboarding Problem Solving

Virtual Assistant (Remote)

Benexa Hub

Jan 2021 - Jan 2023 (2 years)

Handled real-time client inquiries and processed service requests while maintaining accurate administrative documentation. Earned Employee of the Month for four consecutive months by delivering consistently high customer satisfaction.

Virtual Assistance Customer Support Service Request Processing Administrative Coordination Communication Scheduling Data Entry

Virtual Tutor (Remote)

Monty Suite

Jan 2020 - Jan 2021 (1 year)

Provided online learning support for students and parents, including class scheduling, meeting access, and account setup. Guided users on Zoom and Google Meet and reported platform feedback to management to support smooth learning experiences.

online tutoring Zoom Google Meet Scheduling Student Support

Customer Support (Remote)

Deliciousness Naija

Jan 2019 - Jan 2020 (1 year)

Assisted customers with inquiries and service support, providing clear explanations of service processes. Documented interactions and ensured timely resolution of customer concerns using organized records.

Customer Support Communication Record keeping