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Ndubusi Emmanuel

@ndubusiemmanuel

Proactive Virtual Assistant skilled in content writing, customer service, and administrative support.

Nigeria
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What I'm looking for

I seek a remote or hybrid role supporting operations, content, or customer success where I can streamline processes, use CRM/cloud tools, and drive measurable improvements.

I am a proactive Virtual Assistant with experience delivering administrative support, content writing, and customer service. I optimize workflows using Microsoft Office, Google Workspace, CRM systems, and cloud tools to keep operations efficient and reliable.

During my time as an Administrative Assistant at Stellbridge International I managed scheduling, travel arrangements, and records, improving scheduling conflicts by 30% and maintaining 99% data accuracy. As a Content Writer on Fiverr I produced SEO-optimized content that boosted engagement and website conversions significantly.

I have also worked as a Home Tutor, leveraging educational technology like Google Classroom and PowerPoint to improve student performance by 30–40% within three months. My certifications include Virtual Assistant Professional and Customer Service/IT Support credentials, reinforcing my technical and client-facing capabilities.

I bring strong communication, time management, and problem-solving skills, with a focus on confidentiality and attention to detail. I seek roles where I can support teams, streamline processes, and contribute measurable improvements to customer experience and operational efficiency.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Federal University Oye-Ekiti logoFO

Federal University Oye-Ekiti

Bachelor of Science (Honours), Public Administration

2018 - 2023

Grade: Second Class Honours

Completed a BSc (Hons) in Public Administration with Second Class Honours from September 2018 to October 2023.

Tech stack

Software and tools used professionally

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