Tae Tae
@taetae
Hospitality and customer-support professional skilled in night auditing, reservations, and technical troubleshooting with a service-first mindset.
What I'm looking for
I’m a hospitality and customer service professional who has owned the full guest experience from check-in/check-out to night audit duties. I handle incoming calls, make reservations in person and over the phone, and keep my area clean, organized, and ready for the next shift.
I also bring strong support skills from technology and retail roles—assisting customers with phone activation and data transfer, solving problems with clear communication, and leading teams through standards, training, and shift execution. With additional security and logistics experience, I’m comfortable working independently, staying detail-focused, and delivering consistent service under pressure.
Experience
Work history, roles, and key accomplishments
Night Auditor
Spark by Hilton
Oct 2025 - Present (8 months)
Checked guests in and out, answered incoming calls, and made in-person and phone reservations. Completed night audit duties while keeping the front-desk area clean and organized.
In Home Tech Expert
Asurion Tech Repair & Solutions
Aug 2025 - Present (10 months)
Assisted customers with phone activation and data transfer while providing excellent customer service. Offered additional services during support visits.
Front Desk Agent
Hampton Inn & Suites
Aug 2023 - Sep 2025 (2 years 1 month)
Checked guests in and out, answered incoming calls, and made in-person and phone reservations. Completed night audit duties and maintained a clean, organized front-desk area.
Dock Clerk
Universal
May 2022 - Mar 2024 (1 year 10 months)
Completed inbound and outbound paperwork for truck drivers, scanning and filing documents as needed. Performed data entry duties while keeping the dock area clean and organized.
Delivery Driver
UberEATS
Dec 2020 - Sep 2022 (1 year 9 months)
Accepted and delivered food orders for UberEats customers while maintaining strong customer service. Ensured timely and accurate order delivery to customers.
Warehouse Associate
FedEx Freight
Dec 2020 - Jul 2022 (1 year 7 months)
Loaded and unloaded trailers and sorted packages for FedEx Freight. Supported orderly warehouse operations while handling freight tasks.
Delivery Driver
DoorDash
Dec 2020 - Jul 2022 (1 year 7 months)
Accepted and delivered food orders for DoorDash customers while providing reliable service. Focused on customer satisfaction through timely deliveries.
Delivery Driver
Better Trucks Inc
Aug 2021 - Feb 2022 (6 months)
Picked up and delivered packages for Better Trucks customers using a personal vehicle. Managed deliveries with attention to routing and customer needs.
Warehouse Associate
Amazon
Dec 2020 - Aug 2021 (8 months)
Picked and organized customer orders for Amazon while supporting efficient warehouse workflows. Maintained organized work areas to support fulfillment operations.
Driver
Lyft
Dec 2017 - Dec 2020 (3 years)
Accepted and delivered rides for Lyft customers while providing excellent customer service. Ensured smooth trips through effective communication and navigation.
Retail Sales Manager
Sprint
Jul 2016 - Dec 2019 (3 years 5 months)
Assisted customers with billing and general questions while implementing company rules and standards. Opened the store each morning, trained staff, and delegated meetings with sales reps and team members.
Custodian
RJB Properties, Inc.
Aug 2013 - Jul 2017 (3 years 11 months)
Maintained a clean work environment while completing requested tasks for property operations. Delivered consistent upkeep and task completion with attention to detail.
Education
Degrees, certifications, and relevant coursework
MacCormac College
Associate's degree, Business Administration and AI
2026 -
Pursuing an Associate's degree in Business Administration and AI at MacCormac College (January 2026–present).
Fenger Academy High School
High school diploma or GED, General Studies
2003 - 2007
Completed General Studies (high school diploma or GED equivalent) at Fenger Academy High School (September 2003–June 2007).
PTC Security Training Center
Security (Armed, Unarmed certification), Security
2013 -
Completed Armed and Unarmed Security certification training at PTC Security Training Center (January 2013–February 2013).
Availability
Location
Authorized to work in
Job categories
Skills
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