Open to opportunities

Jade Pacheco

@jadepacheco

Customer-focused delivery and hospitality professional, bringing security-minded vigilance, accurate cash handling, and calm problem resolution.

United States

Message

What I'm looking for

I’m looking for a role where I can combine guest services with accurate handling of payments and records, while using my security and problem-management mindset to keep operations running smoothly and guests feeling supported.

I’m currently a Door Dasher, and I bring a dependable, service-first mindset to every delivery and interaction. Previously, I served as a Protective Security Officer with Securitas, where I safeguarded company assets and personnel, implemented security protocols, and monitored surveillance to identify and mitigate risks promptly.

I also have strong hospitality and front-office experience, including Night Auditor duties at Delta by Marriott Hotel—executing night audit duties, ensuring accurate financial records, and resolving guest inquiries. Before that, I worked at Days Inn handling phone and visitor intake, collecting deposits and payments, and supporting day-to-day operations, while my earlier Food Server role sharpened my guest relations, sanitation, and problem management skills.

Experience

Work history, roles, and key accomplishments

Current

Door Dasher

Current

DoorDash

Jan 2024 - Present (2 years 6 months)

Provided delivery service to customers by coordinating pickups and drop-offs while maintaining safety and reliability. Communicated as needed to resolve delivery and service issues.

Customer Service Route Planning Communication Time Management Issue Resolution

Protective Security Officer

Securitas

Jun 2023 - Jan 2024 (7 months)

Implemented security protocols to safeguard company assets and personnel, monitoring surveillance to identify and mitigate risks. Transported expired patients and coordinated with teammates for efficient operations.

Security Protocols Surveillance Monitoring Risk Mitigation Asset Protection Team Collaboration Communication

Night Auditor

Delta by Marriott

Jan 2023 - Jun 2023 (5 months)

Performed night audit duties and ensured accurate financial records. Handled guest inquiries and resolved issues promptly to enhance guest satisfaction.

Night Audit Guest Relations Cash Handling Issue Resolution Policy Compliance Time Management

Front Desk Attendant

Days Inn

Jan 2018 - Jul 2022 (4 years 6 months)

Managed front desk operations by answering calls, greeting visitors, and collecting deposits, fees, and payments. Sorted mail and handled key daily guest-facing administrative tasks.

Front Desk Operations Cash Handling Customer Greeting Sorting Mail Communication Deposits Problem Management Customer greeting

Food Server

Bush's Chicken

Mar 2017 - Oct 2019 (2 years 7 months)

Handled food service while following health and safety guidelines for cleaning, sanitation, and work area maintenance. Resolved guest complaints quickly and maintained a clean dining room, lobby, and service areas.

Hospitality Guest Relations Commercial Cleaning Teamwork Complaint Resolution Time Management