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Tabitha Muia

@tabithamuia

Results-oriented professional with strong communication and interpersonal skills.

Kenya

What I'm looking for

I am looking for a role that allows me to leverage my communication skills and offers opportunities for growth and learning.

I am a highly results-oriented individual with a strong commitment to delivering high-quality work. My background in journalism and mass communication, combined with my experience in customer service, has equipped me with excellent communication and interpersonal skills. I thrive in environments where I can work both independently and as part of a team, always aiming to exceed client expectations.

Throughout my career, I have developed a reputation for being a team player who can multitask effectively. My experience as a freelance customer service agent and my current role as a call center agent have honed my ability to resolve customer issues efficiently. I am always eager to learn new skills and adapt to new challenges, ensuring that I contribute positively to any project I undertake.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

NS

Nairobi Institute Of Business Studies

Diploma, Journalism and Mass Communication

2021 - 2023

Studied journalism and mass communication.

MS

Makueni Girls Secondary School

Kenya Certificate of Secondary Education, General Studies

2014 - 2017

Grade: C- (minus)

Completed secondary education.

LS

Limuru model primary school

Kenya Certificate of Primary Education, General Studies

2005 - 2013

Grade: B- (Minus)

Completed primary education.

Tech stack

Software and tools used professionally

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Tabitha Muia - Call Center Agent - Oya Microcredit Kenya | Himalayas