Tabitha Munyao
@tabithamunyao
Dynamic professional with expertise in data annotation and customer service.
KenyaWhat I'm looking for
I am a dynamic and results-oriented professional with a strong background in data annotation and customer service. I have a proven track record of exceeding targets and providing exceptional customer experiences. My passion lies in delivering top-notch service and building long-term client relationships. I possess outstanding communication and interpersonal skills, enabling me to connect with clients from diverse backgrounds and understand their unique needs.
Throughout my career, I have demonstrated resilience and adaptability in fast-paced, target-driven environments. I effectively identify opportunities, analyze market trends, and develop strategies that drive customer satisfaction and loyalty. My experience includes working as a Data Annotator at Samasource and Cloud Factory, where I contributed to improving the quality of data for machine learning through meticulous image annotation and quality assurance. I am adept at leveraging technology and CRM systems to streamline processes and optimize customer engagement.
Experience
Work history, roles, and key accomplishments
Data Annotator
Samasource
Oct 2023 - Mar 2025 (1 year 5 months)
Worked on multi-labeling image annotation and retrieval, contributing to improved data quality for machine learning. Conducted quality assurance checks and provided feedback to colleagues to enhance their work quality.
Data Annotator
Cloud Factory
Jan 2022 - Mar 2025 (3 years 2 months)
Performed multi-labeling image annotation and data transcription, ensuring adherence to quality standards. Maintained detailed records and collaborated with team members to ensure consistency.
Annotator
Avala AI
Jan 2023 - Jan 2025 (2 years)
Performed multi-labeling image annotation and data transcription, ensuring adherence to quality standards. Maintained detailed records and collaborated with team members to ensure consistency.
Sales Representative
Fourent
Jun 2022 - Jun 2023 (1 year)
Organized appointments with healthcare staff, identified new business prospects, and demonstrated products. Attended trade exhibitions and managed sales contracts.
Education
Degrees, certifications, and relevant coursework
MTMasinde Muliro University of Science and Technology
Bachelor of Science, Criminology and Criminal Justice
2018 - 2022
Studied Criminology and Criminal Justice, focusing on the analysis of criminal behavior, the criminal justice system, and the various methods of crime prevention and investigation.
Redeemed Institute of Advanced Studies
Certificate in Computer Packages, Computer Science
2018 - 2018
Completed a certificate program in Computer Packages, gaining essential skills in various computer applications and software.
Muthale Girls' Secondary School
Kenya Certificate of Secondary Education, Secondary Education
2014 - 2017
Achieved the Kenya Certificate of Secondary Education, covering a broad curriculum that included sciences, humanities, and languages.
Availability
Location
KenyaAuthorized to work in
Job categories
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