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Taanusha Halder

@taanushahalder

Message

Experienced Release and Change Manager with a focus on strategic delivery.

Zimbabwe

Message

What I'm looking for

I seek a role that values strategic alignment and fosters collaborative environments for impactful project delivery.

With over 20 years of comprehensive experience in Project, Release, Environment, and IT Change Management, I excel in aligning my delivery scope with an organization's strategic purpose. My tenure at Suncorp has equipped me with the skills to manage complex releases and transitions, ensuring successful outcomes through collaboration and effective communication.

My role as Program Release & Service Transition Manager for the Bank Transition Program involved developing a risk-based service transition strategy that aligned with enterprise frameworks. I successfully led the delivery of the CaPE program, enhancing pricing efficiency and customer satisfaction through meticulous planning and stakeholder engagement.

I am passionate about service delivery and operations, continuously striving for improvement and excellence in all programs I undertake. My ability to foster relationships and manage stakeholders has been pivotal in delivering multi-million-dollar projects, ensuring alignment with both business and technical objectives.

Experience

Work history, roles, and key accomplishments

Current

Release and Change Manager

Current

Suncorp

Oct 2022 - Present (2 years 7 months)

Currently managing multiple complex release and service transition programs, including the Bank Transition Program and CaPE. Developed risk-based strategies for service transitions, ensuring alignment with organizational goals and successful delivery of critical projects.

Release Management Change Management Stakeholder Engagement Risk Management Program Management Agile Methodologies Communication ServiceNow

Release and Change Manager

RACQ

Feb 2022 - Oct 2022 (8 months)

Managed release and change processes for various projects, ensuring alignment with business objectives and stakeholder requirements. Established communication channels and coordinated with multiple teams to ensure successful project delivery.

Release Management Change Management Agile Methodologies Project Coordination Risk Assessment ServiceNow Jira Team Collaboration

Senior Project Manager

RSL Queensland

Jun 2020 - Jan 2022 (1 year 7 months)

Led project management initiatives, focusing on investment strategies and operational improvements. Successfully delivered projects under budget and within timelines, enhancing stakeholder engagement and satisfaction.

Project Management Stakeholder Engagement Budget Management Risk Management Agile Methodologies Communication Team Leadership Strategic Planning Reporting Performance Analytics

Environment, Release, Change, Project Manager

BSNAPPS

Jul 2014 - Oct 2019 (5 years 3 months)

Oversaw environment and release management processes, ensuring effective change management practices. Collaborated with technical teams to enhance service delivery and operational efficiency.

Release Management Change Management Project Coordination Risk Management Agile Methodologies ServiceNow Jira Team Collaboration

IT Director

Australian Taxation Office

Feb 2013 - Aug 2014 (1 year 6 months)

Directed IT operations and project management initiatives, ensuring compliance with organizational policies and effective service delivery. Managed stakeholder relationships and led high-profile projects.

IT Management Project Management Stakeholder Engagement Compliance Risk Management Change Management Team Leadership Strategic Planning Communication

IT Release and Change Manager

Australian Taxation Office

Oct 2005 - Feb 2013 (7 years 4 months)

Managed release and change processes within IT operations, ensuring adherence to best practices and organizational standards. Facilitated communication between technical teams and stakeholders.

Release Management Change Management ITIL Risk Management Team Collaboration ServiceNow Jira Process Improvement

IT Project Manager

Australian Taxation Office

Aug 2003 - Oct 2005 (2 years 2 months)

Led IT project management initiatives, focusing on delivering projects on time and within budget. Developed project plans, managed resources, and ensured stakeholder satisfaction.

Project Management Resource Management Stakeholder Engagement Risk Management Communication Agile Methodologies Team Leadership ITIL Process Improvement

Software Developer

Australian Taxation Office

Jul 2002 - Aug 2003 (1 year 1 month)

Developed software solutions and contributed to IT projects, ensuring alignment with business requirements and technical specifications. Collaborated with cross-functional teams to deliver quality software.