Open to opportunities

s zaighum

@szaighum

Salesforce & analytics consultant delivering AI-driven CRM insights, data engineering, and scalable Salesforce solutions.

Pakistan

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What I'm looking for

I seek a role where I can lead Salesforce and analytics initiatives, build AI-driven insights, collaborate with product teams, and drive measurable business outcomes.

I am a results-driven Salesforce and data analytics professional with hands-on experience delivering CRM Analytics, Einstein Discovery models, and scalable Salesforce implementations across multiple markets.

I have led full-cycle CRMA projects, contributed to CPQ-to-Revenue Cloud transformations, and managed 54+ end-to-end Salesforce projects while improving process efficiency and user adoption.

As a senior data engineer and BI lead, I built ML products, managed datasets of 1M+ rows, automated data pipelines, and created dashboards that improved reporting accuracy and decision-making.

I prioritize stakeholder-driven solutions, operational efficiency, and continuous improvement, and I bring a track record of measurable business impact including AppExchange excellence and multimarket revenue contributions.

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Experience

Work history, roles, and key accomplishments

Current

Salesforce CRM Analytics Consultant

Current

Roluestech

May 2025 - Present (6 months)

Delivered three full-cycle CRM Analytics projects with Einstein Discovery for close-won predictions and built stakeholder-driven dashboards surfacing real-time KPIs; contributed 40% of scoped deliverables in a CPQ-to-Revenue Cloud transformation.

Einstein Lightning Web Components CPQ Dashboard Design

Current

Application Engineer

Current

Ortoo Apps

Jan 2023 - Present (2 years 10 months)

Managed Salesforce platform across 54+ projects, achieving 94% business alignment and improving process efficiency up to 40% through custom solutions and automations; delivered 54+ projects with an 89% success rate and earned eight five-star AppExchange reviews.

Salesforce Platform AppExchange Qassign

Senior Data Engineer

Techbaltoro

Oct 2023 - Mar 2025 (1 year 5 months)

Led development of an in-house ML product classifying 10,000+ items, managed datasets >1M rows, automated 60% of manual data processes, and improved reporting accuracy by 40% while leading a team and delivering 90% on-time.

Machine Learning Data Engineering Python Tableau

IT & Business Intelligence Officer

Techbaltoro

Jun 2021 - Dec 2022 (1 year 6 months)

As first data hire, defined KPIs and enabled $1M in sales by building automated data infrastructure and ETL pipelines using MSSQL, Google Data Studio, and Python, reducing manual effort by 30% and maintaining 95% on-time delivery.

Business Intelligence SQL Python Google Data Studio

Assistant IT Engineer

The Diabetes Center Islamabad

Oct 2020 - Jun 2021 (8 months)

Administered AD, DHCP, DNS, VMware ESXi, and network infrastructure supporting 100+ users with 99% uptime; implemented disaster recovery and improved SLA compliance to 95% while developing a .NET helpdesk system to enhance ERP support.

Active Directory VMware ESXi Network Administration

Project Coordinator

MACES

Feb 2020 - Sep 2020 (7 months)

Directed development teams up to 10 members, improved budget accuracy by 15% through detailed cost/time analysis, and increased team productivity by 25% via training and stakeholder reporting.

Project Coordination Team Leadership Budgeting Reporting

Junior .NET Developer

SMART SOLS

Mar 2019 - Feb 2020 (11 months)

Implemented ASP.NET MVC features, developed Metro UI and Android interfaces, and diagnosed application defects to enhance user experience and application stability.

ASP.NET MVC .NET Android UI Metro UI

IT Intern

ZTBL

Feb 2019 - Apr 2019 (2 months)

Performed OS imaging, ERP and application configuration, network troubleshooting, and end-user training supporting helpdesk operations and hardware diagnostics.

Help Desk User Training

Research Development Intern

Medmee

Oct 2018 - Nov 2018 (1 month)

Conducted qualitative and quantitative research, produced impact and research documents, and summarized academic papers to support product research efforts.

Research Qualitative Research Quantitative Analysis Report Writing