Ayesha Anjum
@ayeshaanjum1
Experienced IT professional specializing in project management and Salesforce.
What I'm looking for
I am an experienced IT professional with a strong background in project management and administration, technical support, and Salesforce administration. I excel at managing projects, leading cross-functional teams, and delivering innovative solutions that drive organizational success. My proven ability to optimize processes and enhance system performance has consistently resulted in successful project delivery.
Currently, I work as a Delivery Operations Consultant II at Teradata Global Consulting, where I coordinate presales activities and manage over 100 projects, ensuring accuracy in financial reporting and compliance. My efforts have led to exceeding planned margins and rescuing significant projects from revenue holds. I have been recognized with multiple Spot Awards for my exceptional performance and commitment to process improvements.
With a BE in Software Engineering from the National University of Sciences & Technology, I am passionate about leveraging my skills to drive project success and achieve organizational goals. I am eager to take on new challenges that allow me to further develop my expertise in project management and technical support.
Experience
Work history, roles, and key accomplishments
Delivery Operations Consultant II
Teradata Global Consulting Pakistan
Feb 2021 - Present (4 years 5 months)
Coordinated presales activities to ensure alignment between contract terms and project delivery, leveraging Salesforce CPQ modules to manage bids and quotes on opportunities as well as created P&Ls for projects ranging from $5K to $500K. Led cross-functional teams across EMEA in administering 100+ projects from setup to validation in FinancialForce, ensuring accuracy in financial reporting and con
Level 1 ETL Consultant on Mobily
Teradata Global Consulting Pakistan
Dec 2020 - Present (4 years 7 months)
ETL monitoring for Mobily's data warehouse and batch scheduling with IDM DateStage. Carefully completed ETL jobs with optimal system performance, preventing critical server overloading and ensured timely completion of all work batches prior to data update on client dashboards.
Associate Database Administrator
Teradata Global Consulting Pakistan
Sep 2020 - Present (4 years 10 months)
Administrated user data management and maintenance of databases in Teradata Managed Services Portal for Pakistan which was greatly appreciated and is being applied in EMEA due to its success. Skillfully handled responsibilities for onboarding and off-boarding of users, while keeping hierarchical structure of resources under SDMs, project assignment, certifications and training data management.
FinancialForce (SalesForce) Consultant
Teradata Global Consulting Pakistan
Nov 2019 - Present (5 years 8 months)
Extensively tested and investigated the FinancialForce UAT platform before go-live, using happy path testing methodology and reporting bugs to the development team to ensure a smooth go-live. Provided Salesforce Platform support to 5000+ users by incident management and assisted in conducting Salesforce Trainings company wide.
Education
Degrees, certifications, and relevant coursework
National University of Sciences & Technology (NUST)
Bachelor of Engineering, Software Engineering
Activities and societies: Final Year Project: A Smart Personal assistant for Android in Urdu- National Language (2019)
Completed a Bachelor of Engineering in Software Engineering. Developed a smart personal assistant for Android in Urdu as a final year project.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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